Classic Parade
Reviews and Complaints

SCAM... Same as other bad reviews you read on here, they will likely say is fake, but I have all the email conversation and WhatsApp's with Andy. Same story as everyone else who has left a bad review, the car broken down the day before it was due and they offered a refund. Week later I'm still chasing the refund and now can't get hold of Andy. I'm potentially going to lose £2450.

DO NOT USE THIS COMPANY

Andrew Brown runs the scamming company Classic Parade Supercar Hire. He offers supercars for rental. Here is the con. At first he will sound very professional over the phone. Discussing your needs and passionate about the car you have chosen. He emails you an invoice for the rental to deposit money via bank transfer into a bank account. Part of this will be the cost of the hire the bulk will be the refundable deposit say £5, 000. You will send the money thinking you are booking a supercar for a special day. The day comes and the wrong car shows up. In some cases no car shows up at all. Penny drops and you realise you've been scammed. You complain and ask for a refund and Opps Andrew Brown now turns into scamming mode. He ignores your calls and emails. He threatens and black mails if you dare to leave a bad review online. He has stolen your money and you won't see it again.

He then desperately continues to posts fake articles and reviews about himself making out classic parade is legit. Clearly an insecure failed businessman. Andrew Brown has been to prison before for doing this. He's now back at it. You only need to google his name and his other scamming company Prestige Cars. I am shocked at how he is getting away with it. I've been a victim of his scamming ways. The police have been informed and Croydon police are already investigating him. I am not the only customer he has done this too. I'm trying to get together as many customers as I can to form a group and get this guy sent back to prison. I won't stop until I get my money back. If you've been a victim of his fraud please comment or message me directly.

Also keep an eye out for Andrews fake response to this complaint.
He won't get away with this.

Hi,

Beware all.

We used this service several times and each time the security was not returned. We were not alarmed as we continued to use the service and had immediate replies and communication from Andy.
The second we made a request to return the amounts Andy at first gave us a false promise - then said he was out of the country shooting videos?! Like that is our problem?
Since, there has been no response. We have continuously been contacting Andy - apparently owner and manager of this company. He has not returned 9000 GBP in security deposits.
Emails have been sent for months and ignored. Lawyer has now sent a notification, and again ignored. Moving forward with notifying the courts now.
Office location is also a fake.

After leaving a negative (but factual) review last week on google I have since received a barrage of harassing and threatening texts, calls and emails from andrew brown the so called owner of this ‘company'.
His messages not only tried to blackmail me to take down my review, they were also threatening, hence I have had to report him to the police. I have screenshots of all of his messages, which you will find in the pictures attached, threatening to leave negative reviews about me and my business if I do not take them down (which he has since done).
Andrew is likely to follow up on this review with a response accusing me of sending abusive emails etc. I sent 3 emails to classic parade, all polite and to business standard. The first was my initial enquiry, the second was a follow up and the third simply said ‘fyi'.
After some investigation it appears that he has done this to many others who have been unlucky enough to use his scam business.
If you are unsure if I am telling the truth click on all the 1 star reviews for classic parade and read what he has been doing to people. Ask yourself are we all lying? Are his responses professional? Is this someone you would want to hand over money to?
And also take into consideration the following facts?

- if he has a real company why isn't it registered? Do you really want to hand money over to a company that isn't even registered.
- the garage shown on his website does not actually belong to classic parade but it's a knightsbridge garage holding local residents cars
- classic parade isn't a registered company therefore it doesn't have any assets hence it doesn't own any cars……

Whatever you do, stay as far away from this scam as you can. They are using fake reviews to boost their profile and threatening/blackmailing people who are posting their true experiences.

My original review:
Absolutely awful customer service.
My experience went as follows:
I spoke to someone originally and asked if they rented cars for a day rather than over the weekend. He proceeded to tell me that that is exactly what they specialise in, how I can rent a car for any 24 hour period and he ran through options for the date I had in mind.
This all sounded great and he then asked that I follow up with an email. I did so.
I received no response to that email so I followed up with a further email. Still no response.
A few days later I called again and spoke to a 2nd person. I explained the situation and was told that they don't do day rentals only weekend, I again gave my date (april) and he said he found my email and would come back with options for me ‘within ten minutes'.
This never happened and I still didn't receive any response.
I then called a third time, and spoke to the original person who again apologies, told me he couldn't understand why they hadn't received my email and waited on the telephone whilst I forwarded it for a second time. He confirmed that he has received it and that I would receive a response shortly with some options for my date. I asked that someone come back to me either way as if they couldn't help I would need to look at other options.
I again received no response.
I finally called for the 4th time and spoke to andrew again. He tried to blame his colleague who was apparently meant to get back to me. I asked that I be promised a response for the date I had given, I had wasted 2-3 weeks on the process already and just wanted to know if they could supply cars for my date in april or not. His response shocked me. Apparently he wasn't even in the office as it's a summer business so they don't operate in the winter. Firstly, april isn't winter. Secondly why on earth would you provide a quote through my american express concierge service and not to me directly. And mostly importantly why would you say you can help in the first place and string me along for weeks. Not the way you run a business.

My friend and I hired an E Type from Classic Parade in July to celebrate our retirements. The service, car, and professionalism were outstanding. We were pleasured to have two excellent delivery drivers: Andy and Shaq. They made the experience memorable - we've hired from several Classic Car Hire Companies over the years, and they are a class of their own. Hopefully, the owners will recognize these two Andy and Shaq for their outstanding service.

Enjoyed classic car parade for many years. very good company.. been happy to reccomend to friends and family for business and pleasure. Business started off good and has been proper ever since. I am a professional chauffeur, so needed a relaiable rental compay to accomodate my needs for a lux vehilces in london and surrounding areas. I would like to put them forward for all car uses.

We took a car from Classic Parade last weekend for our anniversary (03/11/2018). The car we booked arrived as planned to our home in Hampshire in tidy condition by helpful delivery drivers, however it turned up with very little fuel in it. For a prestige company we were expecting a full tank, but after speaking with Tom I was refunded £50.00 which was a nice touch. Their reasons for an empty tank was due to time constraints as the car was delivered at 7.30am.

Will use again.

Andrew Brown keep blackmailing Amigo Jet with fake negative reviews, because we have managed to get our money back after court claim was ordered and have not agreed to remove our true experience with Classic Parade . We have notice that there is more victims of Classic Parade as he is continue to trading . We have contacted all relevant authorities to shut down this company . I would like to ask all victims of Classic Parade ( Andrew Brown ) to contact https://www.actionfraud.police.uk/ .We will keep all possible platforms posted Andrew Brown and his company .Classic Parade do not have registration with Company House and are NOT located at 86-90 Paul Street
London, EC2A 4NE .Unfortunate for Andrew Brown ( if it his real name) I have time and forces to deal with him . Classic Parade responding to all our comments in very aggressive a abusive comments because we are putting more and more info to stop other innocent customers become a victims of Classic Parade . I wish i could find all this information before i hired car from Andrew Brown .

I wanted to update everyone on here about the complaint I put up ref classic cars. After publishing the complaint on here Andrew replied and said he would call me to discuss my problems that I experienced and he stayed true to his word and called me to discuss my problems and now he can understand from my point of view what my frustration was at the time and upto now with no one calling me to apologize etc. At the end of the day mistakes happen all the time and it's how that company puts the mistakes right that matters yes the car was different but I did get a car on the day I wanted it and yes it was late but again these things do happen after speaking to Andrew all this was corrected on the phone in a nice polite manner and I find myself now knowing I would use them again in the future. Joe.

Please contact Action Fraud team (National Fraud and Cyber Crime Report Centre) if you been victim of Classic Parade. Please report all evidences (names, e-mails, phone calls, invoices) to Fraud Team operator and ask them summary with other reports linked to Classic Parade. Please state Reference Number NFRC181002571346

We have been victim of classic parade last year and still dealing with this company. They are submitting fake reviews now under my company details. We would like to stop this people and need all victims to contact Action Fraud team that they can collect more evidences and proofs against Classic Parade

In February I was meant to get a Lamborghini from them for my wedding day so I arranged to have it the day before so I could run my future wife to Liverpool to have her nails done by a famous nail technician which was explained at the time of booking and I was informed this wouldn't be a problem. But the evening before this day at around 10pm Andrew said unfortunately there is a problem with the Lamborghini and we will have to let you know later if it's fixable by this time there is less then 12 hours until I need to leave my home to get my wife to the nail technician (who's fully booked for at least 6months) so we start to panic as this is too late to arrange another vehicle. 1130pm comes and I call Andrew to find out what's happening and he says the cars no good we can send an Audi R8 but there is extra charges etc I say that isn't good enough and that an Audi R8 is not in the same league as a Lamborghini. He then says the only other option is a red Ferrari which again by this time It was nearly midnight so time was against me so I said ok we will take the Ferrari but it needs to be here the very latest 10am which he says yes defo will be. So went to bed annoyed but at least we had a nice car for the wedding and to go to Liverpool in. 10am came and went I was call Andrew no answer now I'm really panicking to shorten the story my future wife was in the car on our drive her car about to leave at 12pm when the ferrari finally turned up then they say I needed to pay more money for the rental and a higher deposit and there was no fuel in it by this time as you can imagine stress levels through the roof my wife nearly called the wedding off so I had to go ahead with it or we wouldn't of had the nice car for the photos. By the time we got to Liverpool we were that late I had to pay extra for the girl to see my wife but there was no way she could have the nails she wanted due to time restraints so least she had them done but not to how she wanted but with it being her big day she was very upset. I think all of this is bang out of order and we should of had money back not had to pay extra money for something I didn't want. Moral of the story is do not under any circumstances rely or use this company as you will get let down on your big day.

This company are very sketchy.
I made an enquiry online, they took my money for a rental, and deposit of £2000. Hours before the vehicle is due to turn up, I receive and email, to advise there is an issue with the car, and they will no longer be able to rent this to me. This is not my issue, as I have worked in car rental for 6+ years, I am aware, that sometimes these issues to come up, and there really isnt to much you can do. My issue is, they did not have the courtsey to at least call me to advise of this. In his email, he has asked for my bank details to refund the monies I have paid. I emailed back with my bank details, as this vehicle is needed for a wedding, asking for an immediate refund, as we will need to book another car elsewhere. This shouldnt be an issue, as they expect their customers to transfer money immediately, they should be able to do the same. I have no been calling Andrew for approximately 3 hours and have had no reply. This deeply saddens me, due to the fact that I am now £3200 out of pocket, and do not now have the money to rent another vehicle to drive a bride to their wedding tomorrow.

It seems as though the 1* reveiws on this page are correct. They just appear to be making interest on our money sat in their bank accounts.

Avoid at all costs.

Classic Parade fraudulently kept my security deposit and refused to provide any compensation for delivering the wrong car, in terrible condition and many hours late.

Do not use this company. They did not deliver on the agreement at the last minute and then threatened me to remove negative online reviews by keeping the security deposit.

The company is run by Andrew Brown, a known fraudster who has previously used other company names to run the same scam.

06/12/17 Car Hire from Classic Parade.co.uk
Andrew Brown Mobile +[protected]
Contact number on web site : [protected]

SCAM! FRAUD! BE AWARE!
Andrew Brown is a scam, he took our deposit for car hire and not refunding it.
Car was not delivered as agreed, car was in unacceptable condition with technical faults.
Complain made ASAP no response no money back no deposit back.
After done some researches online, there is a lot of stories about Andrew Brown from Prestige Car Club (it same people 100 %) who work under same fraud scheme, please have a read. You will be lucky if you have his dirty and faulty cars delivered to you! Andrew is now keep threatening us about putting our reviews online and asking to take it off, then he will refund our money, no way! We need to tell innocent people like us, not to be a another victim of this SCAM! We have all e-mails, photos, SMS to prove.
Police is involved already. DO NOT TOUCH THIS COMPANY!