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Classic Parade
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classicparade.co.uk

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3.6 3 Reviews 34 Complaints
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Classic Parade Complaints 34

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6:25 am EDT
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Classic Parade Car hire

SCAM... Same as other bad reviews you read on here, they will likely say is fake, but I have all the email conversation and WhatsApp's with Andy. Same story as everyone else who has left a bad review, the car broken down the day before it was due and they offered a refund. Week later I'm still chasing the refund and now can't get hold of Andy. I'm potentially going to lose £2450.

DO NOT USE THIS COMPANY

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Zuzanna Polody
US
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Aug 10, 2023 6:15 am EDT
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Never experienced any problems like you’ve mentioned, happy to hear your issue is now resolved. I’ve used classic parade many times with no problems.

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Martin Elks
US
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Jul 23, 2023 11:27 am EDT
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Classic parade has now contacted me and apologised for the inconvenience and will issue a refund, as long as this is followed through then this matter is closed

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Martin Elks
US
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Jul 23, 2023 8:43 am EDT
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No it is not a fake review, the exact same thing has happened to me

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Martin Elks
US
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Jul 23, 2023 11:31 am EDT
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Replying to comment of Martin Elks

Issue is now resolved

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8:18 pm EDT
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Classic Parade supercar

Andrew Brown runs the scamming company Classic Parade Supercar Hire. He offers supercars for rental. Here is the con. At first he will sound very professional over the phone. Discussing your needs and passionate about the car you have chosen. He emails you an invoice for the rental to deposit money via bank transfer into a bank account. Part of this will be the cost of the hire the bulk will be the refundable deposit say £5, 000. You will send the money thinking you are booking a supercar for a special day. The day comes and the wrong car shows up. In some cases no car shows up at all. Penny drops and you realise you've been scammed. You complain and ask for a refund and Opps Andrew Brown now turns into scamming mode. He ignores your calls and emails. He threatens and black mails if you dare to leave a bad review online. He has stolen your money and you won't see it again.

He then desperately continues to posts fake articles and reviews about himself making out classic parade is legit. Clearly an insecure failed businessman. Andrew Brown has been to prison before for doing this. He's now back at it. You only need to google his name and his other scamming company Prestige Cars. I am shocked at how he is getting away with it. I've been a victim of his scamming ways. The police have been informed and Croydon police are already investigating him. I am not the only customer he has done this too. I'm trying to get together as many customers as I can to form a group and get this guy sent back to prison. I won't stop until I get my money back. If you've been a victim of his fraud please comment or message me directly.

Also keep an eye out for Andrews fake response to this complaint.
He won't get away with this.

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Law ant
London, GB
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Aug 10, 2023 8:01 am EDT

Used Classic Parade before, never had any issues like you are describing. This company has always worked for me.

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Ryan Vale
Cheshunt, GB
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Jul 15, 2023 8:18 pm EDT

What a shame…paid our deposit of £5000…

What a shame…paid our deposit of £5000 and rental fee for my daughters prom night..totalling £5900 and no car, 2 days before the car was to be delivered, we get an email saying that there was a problem and we couldn’t have the car, thankfully I had a backup plan, we was offered a variety of solutions, book another car from presumably another company, change the date, or a full IMMEDIATE refund..we opted for the refund and 3 weeks later we don’t have our £5900 back, several emails to Andrew and unfortunately the last couple of emails have been ignored, Andrew promised me the money would be refunded 5 days ago but nothing! I will be pursuing this company through the court for the service we paid for but they never provided, we have all of the details they hope we don’t but I really was hoping not to have to go down this route but unfortunately it appears we have been duped, beware of spending any money with this company as it appears you do not get your rental and you do not get your deposit back! You have been warned!

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Ryan Vale
Cheshunt, GB
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Jul 15, 2023 8:18 pm EDT

What a shame…paid our deposit of £5000…

What a shame…paid our deposit of £5000 and rental fee for my daughters prom night..totalling £5900 and no car, 2 days before the car was to be delivered, we get an email saying that there was a problem and we couldn’t have the car, thankfully I had a backup plan, we was offered a variety of solutions, book another car from presumably another company, change the date, or a full IMMEDIATE refund..we opted for the refund and 3 weeks later we don’t have our £5900 back, several emails to Andrew and unfortunately the last couple of emails have been ignored, Andrew promised me the money would be refunded 5 days ago but nothing! I will be pursuing this company through the court for the service we paid for but they never provided, we have all of the details they hope we don’t but I really was hoping not to have to go down this route but unfortunately it appears we have been duped, beware of spending any money with this company as it appears you do not get your rental and you do not get your deposit back! You have been warned!

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Hereheis
US
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Jul 10, 2023 6:23 am EDT
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I know this is sometime after you posted this.

This same thing has happened to me, can't believe I fell for it and I'm owed £2450. Did you manage to get your money back?

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ASA 991
GB
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Sep 06, 2019 10:47 pm EDT

Ashley C is Natalies husband, they are know by the police for being online blackmailers / scammers. Tilly Mitchell is the ring leader.

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ASA 991
GB
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Sep 06, 2019 10:46 pm EDT

Octavius Finance is a fake recruitment company. AVOID AT ALL COSTS

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AJ Balogun
GB
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Sep 06, 2019 10:24 pm EDT
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Jobless people.. Keyboard Warriors.. Interesting how Natalie is involved simply because she was turned down for a car and put in her place. After reading her comments she is simply jealous and never booked a car. Perhaps her time of month is here again. MADNESS. Lennox is clear Ashley C again. These forums are full of very sick people.

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Natalie Basiratpour
GB
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Aug 22, 2019 9:18 am EDT
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Hi Lennox, can you contact me on linkedin? you can also reach me at my first name @octaviusfinance.com
there is already a group with many people who have lost money and i can put you in touch with them.

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6:32 am EDT
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Classic Parade not refund security money

Hi,

Beware all.

We used this service several times and each time the security was not returned. We were not alarmed as we continued to use the service and had immediate replies and communication from Andy.
The second we made a request to return the amounts Andy at first gave us a false promise - then said he was out of the country shooting videos?! Like that is our problem?
Since, there has been no response. We have continuously been contacting Andy - apparently owner and manager of this company. He has not returned 9000 GBP in security deposits.
Emails have been sent for months and ignored. Lawyer has now sent a notification, and again ignored. Moving forward with notifying the courts now.
Office location is also a fake.

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Jill P, SW18
Wandsworth, GB
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Jul 01, 2024 8:41 am EDT
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Well, this is rich coming from Andrew Brown who, as of June 2024 currently has 14 CCJ's totalling £75k as he keeps promising cars, taking people's money and then not supplying the car or a refund. This information is available via any reputable credit agency. Check out his one star reviews on Trust Pilot, he's just stung us for £3,200. So all that you're reading above is desperate projection from a pathetic, serial scammer who spends most of his time writing fake reviews for his failing business.

Classic Parade
Classic Parade
US
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Jul 02, 2024 4:22 am EDT
Replying to comment of Jill P, SW18

Dear Jill,

Thank you for leaving a review. Classic Parade has recently been a target of fake and malicious reviews which may be from a competitor. Feedback means a lot to us; however, we are not able to find your name on our system. We endeavour to deliver a 5 Star service with every hire, if we have not reached your level of satisfaction, we would greatly appreciate the opportunity to make it up to you. Please contact me on rent@classicparade.co.uk with reference numbers / names etc and I will deal with this matter straight away for you.

We look forward to hearing from you.

Thanks,

Classic Parade Team

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Lennox Lion
GB
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Aug 22, 2019 6:43 pm EDT

Tim aka Andrew Brown. Obsessed with how he is portrayed online. Andrew Brown you are in fact the sad loser who has to scroll the internet to cover the truth about your dodgy dealings. Failed businessman who can’t make a decent living so has to steal money off people, create fake ego boosting articles. Very sad and desperate Mr Brown. Oh get a job? what like the good job you do of scamming people. Do you sleep peacefully knowing the damage you have done to many people? It’s not just me you have scammed but many people. Are we all making fake reviews? Because you love the internet so much I will make sure you are names and shamed. You belong in prison. You will pay for what you have done.

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5:48 am EDT
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Classic Parade unethical behaviour, fraud and blackmail

After leaving a negative (but factual) review last week on google I have since received a barrage of harassing and threatening texts, calls and emails from andrew brown the so called owner of this ‘company'.
His messages not only tried to blackmail me to take down my review, they were also threatening, hence I have had to report him to the police. I have screenshots of all of his messages, which you will find in the pictures attached, threatening to leave negative reviews about me and my business if I do not take them down (which he has since done).
Andrew is likely to follow up on this review with a response accusing me of sending abusive emails etc. I sent 3 emails to classic parade, all polite and to business standard. The first was my initial enquiry, the second was a follow up and the third simply said ‘fyi'.
After some investigation it appears that he has done this to many others who have been unlucky enough to use his scam business.
If you are unsure if I am telling the truth click on all the 1 star reviews for classic parade and read what he has been doing to people. Ask yourself are we all lying? Are his responses professional? Is this someone you would want to hand over money to?
And also take into consideration the following facts?

- if he has a real company why isn't it registered? Do you really want to hand money over to a company that isn't even registered.
- the garage shown on his website does not actually belong to classic parade but it's a knightsbridge garage holding local residents cars
- classic parade isn't a registered company therefore it doesn't have any assets hence it doesn't own any cars……

Whatever you do, stay as far away from this scam as you can. They are using fake reviews to boost their profile and threatening/blackmailing people who are posting their true experiences.

My original review:
Absolutely awful customer service.
My experience went as follows:
I spoke to someone originally and asked if they rented cars for a day rather than over the weekend. He proceeded to tell me that that is exactly what they specialise in, how I can rent a car for any 24 hour period and he ran through options for the date I had in mind.
This all sounded great and he then asked that I follow up with an email. I did so.
I received no response to that email so I followed up with a further email. Still no response.
A few days later I called again and spoke to a 2nd person. I explained the situation and was told that they don't do day rentals only weekend, I again gave my date (april) and he said he found my email and would come back with options for me ‘within ten minutes'.
This never happened and I still didn't receive any response.
I then called a third time, and spoke to the original person who again apologies, told me he couldn't understand why they hadn't received my email and waited on the telephone whilst I forwarded it for a second time. He confirmed that he has received it and that I would receive a response shortly with some options for my date. I asked that someone come back to me either way as if they couldn't help I would need to look at other options.
I again received no response.
I finally called for the 4th time and spoke to andrew again. He tried to blame his colleague who was apparently meant to get back to me. I asked that I be promised a response for the date I had given, I had wasted 2-3 weeks on the process already and just wanted to know if they could supply cars for my date in april or not. His response shocked me. Apparently he wasn't even in the office as it's a summer business so they don't operate in the winter. Firstly, april isn't winter. Secondly why on earth would you provide a quote through my american express concierge service and not to me directly. And mostly importantly why would you say you can help in the first place and string me along for weeks. Not the way you run a business.

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Update by Natalie Basiratpour
Apr 01, 2019 3:43 pm EDT

Your unprofessional response is a clear indication of the professionalism of your ‘business’.
Its clear to anyone who reads this whom the unscrupulous party are in this, and all other complaints that have been posted against you and your ‘business’.
You’ve demonstrated my point perfectly. Thank you.

Update by Natalie Basiratpour
Apr 01, 2019 3:34 pm EDT

I believe the responses left on here demonstrate which of the parties is unethical and unprofessional. thank you for doing my job for me.

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AshleyC.
C., US
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Sep 07, 2023 6:43 am EDT
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This is his instagram page, can't believe he is still at it!

https://www.instagram.com/doctortroller/?hl=en

Why has his webpage never been taken down? Come on MET, get the Fraudster

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Lennox Lion
GB
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Nov 14, 2019 9:23 pm EST

Anyone who has been a victim of his fraud can you please report him to the police. We can fight stronger if we all submit our case. He needs to be put in prison. You can use the online form here:
https://www.actionfraud.police.uk

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Justice Please 2019
US
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Sep 30, 2019 9:56 pm EDT

I can only wonder what Dan P's involvement is in this mater, he has not stated case or issue. It is quite clear that he another idiotic keyboard warrior working on behalf of Natalie Basmati with nothing to do with his time.

Complaints Board attracts a very scummy type of person. I guess the name says it all "Complaints Board". For those of you with small brains such as DanP1 you need to be brought to understand that one can not see the light without dark. If Complaints Board was legitimate it would be called Complaints and Good Reviews Board. Low vibrational and [censored]ty websites like Complaints Board will always attract scumbags like Natalie and DanP1.

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AJ Balogun
GB
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Sep 06, 2019 10:27 pm EDT
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Jobless people.. Keyboard Warriors.. Interesting how Natalie is involved simply because she was turned down for a car and put in her place. After reading her comments she is simply jealous and never booked a car. Perhaps her time of month is here again. MADNESS. Lennox is clear Ashley C again. These forums are full of very sick people.

Andrew is a real celebrity here. He's even bigger on YouTube now.

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DanP1
US
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Sep 29, 2019 4:35 am EDT
Replying to comment of AJ Balogun

It's so funny how obvious it is that all these aliases are either Andrew Brown or his puppets! Every comment defending him use the exact same words and defend him like he's a god...

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Lennox Lion
GB
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Aug 29, 2019 12:10 pm EDT

Knock Knock Room Service...

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Ashley_C
US
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Aug 27, 2019 9:52 am EDT
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He's so arrogant he's blown any cover he had.
You can now track him down and get your money back.

What goes around comes around Andrew... watch your back... was that a knock at the door?...

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Ashley_C
US
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Aug 27, 2019 9:39 am EDT
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Guys, he's all over Youtube, this is Andrew Brown in the flesh
https://www.youtube.com/channel/UCNiLxG5L--tmDJTL0sGontg

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Lennox Lion
GB
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Aug 21, 2019 8:26 pm EDT

Natalie please can you get in touch with me. I’m trying to get all his victims together and form a group.

Check out his Instagram page. We can shut him down and make this viral.

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Natalie Basiratpour
GB
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Aug 22, 2019 9:12 am EDT
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Replying to comment of Lennox Lion

can you email me? natalie@octaviusfinance.com

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Lennox Lion
GB
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Aug 22, 2019 6:45 pm EDT
Replying to comment of Natalie Basiratpour

Yes will email you.

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jkjkjkjkjk
US
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Aug 13, 2019 7:19 pm EDT

Not sure where's this 'supercar' thing in this article. I was trying to apply for a job through Octavius Finance and when I saw such bad ratings I got curious and ended up here. This is TERRIBLE and frankly quite, alarming. Even if she asked for "supercar for 600 quid" she shouldn't be harassed like this. "I need my pound of flesh?!" who do they think they are? Sounds like an idiotic emo teenager with low self-esteem and weird obsession about Shakespeare. I'm so sorry, Natalie and hope you are feeling better about this. This is horrendous and all the comments here sound fake.

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AJ Balogun
GB
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Sep 06, 2019 10:34 pm EDT
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Natalie using another one of her several aliases to protect her brand : ).

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Mary Mary Brannen
US
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Apr 03, 2019 7:24 am EDT

Looking at Natalies records on Companies House. Looking very poor. She should spend less time writing trash about Classic Parade and more time building her company. Classic Parade is established & Octavius Finance is not.

Classic signs of jealousy.

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5:45 am EST

Classic Parade car hire

My friend and I hired an E Type from Classic Parade in July to celebrate our retirements. The service, car, and professionalism were outstanding. We were pleasured to have two excellent delivery drivers: Andy and Shaq. They made the experience memorable - we've hired from several Classic Car Hire Companies over the years, and they are a class of their own. Hopefully, the owners will recognize these two Andy and Shaq for their outstanding service.

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Update by S Townsend
Nov 06, 2018 5:47 am EST

My friend and I hired an E Type from Classic Parade in July to celebrate our retirements. The service, car, and professionalism were outstanding. We were pleasured to have two excellent delivery drivers: Andy and Shaq. They made the experience memorable - we've hired from several Classic Car Hire Companies over the years, and they are a class of their own. Hopefully, the owners will recognize these two Andy and Shaq for their outstanding service.

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Classic Parade car hire

Enjoyed classic car parade for many years. very good company.. been happy to reccomend to friends and family for business and pleasure. Business started off good and has been proper ever since. I am a professional chauffeur, so needed a relaiable rental compay to accomodate my needs for a lux vehilces in london and surrounding areas. I would like to put them forward for all car uses.

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4:44 am EST
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Classic Parade delivery/collection twice

We took a car from Classic Parade last weekend for our anniversary (03/11/2018). The car we booked arrived as planned to our home in Hampshire in tidy condition by helpful delivery drivers, however it turned up with very little fuel in it. For a prestige company we were expecting a full tank, but after speaking with Tom I was refunded £50.00 which was a nice touch. Their reasons for an empty tank was due to time constraints as the car was delivered at 7.30am.

Will use again.

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Classic Parade andrew brown blackmailing amigo jet with fake negative reviews

Andrew Brown keep blackmailing Amigo Jet with fake negative reviews, because we have managed to get our money back after court claim was ordered and have not agreed to remove our true experience with Classic Parade . We have notice that there is more victims of Classic Parade as he is continue to trading . We have contacted all relevant authorities to shut down this company . I would like to ask all victims of Classic Parade ( Andrew Brown ) to contact https://www.actionfraud.police.uk/ .We will keep all possible platforms posted Andrew Brown and his company .Classic Parade do not have registration with Company House and are NOT located at 86-90 Paul Street
London, EC2A 4NE .Unfortunate for Andrew Brown ( if it his real name) I have time and forces to deal with him . Classic Parade responding to all our comments in very aggressive a abusive comments because we are putting more and more info to stop other innocent customers become a victims of Classic Parade . I wish i could find all this information before i hired car from Andrew Brown .

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AshleyC.
C., US
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Sep 07, 2023 6:15 am EDT
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Classic Parade, Andrew Brown, Fraud.

If you all want to see what he looks like? Look at his instagram profile:

https://www.instagram.com/supercartroller/

Cannot believe this Fraudster is still at large, should have been locked up years ago!

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ASA 991
GB
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Sep 06, 2019 10:49 pm EDT

Ashley C is Natalies husband, they are know by the police for being online blackmailers / scammers. Tilly Mitchell is the ring leader.

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Ashley_C
US
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Aug 27, 2019 9:47 am EDT
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He's now on YouTube making money any way he can...
https://www.youtube.com/channel/UCNiLxG5L--tmDJTL0sGontg

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Ashley_C
US
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Jan 08, 2019 3:52 am EST
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As Olga says... he has NO business address and is not a registered company.
This is his 'supposed' business address
https://tinyurl.com/yc2q3yc9
It's a virtual office and he has never set foot in the place!

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ClaireA1986
GB
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Mar 27, 2019 7:56 pm EDT
Replying to comment of Ashley_C

Andrew brown

[address removed]

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Kelly Wharin
US
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Dec 13, 2018 6:35 am EST

AMAZING car hire company! We have been part of the business for several years and love the variety of prestige and supercars we get to drive monthly without the troubles of running costs. Also a really great place if you want your vehicles managed on a day to day basis for profit. We are always made welcome! Happy client

Ashley C has not mentioned anything of a car hiring experience.. Ashley C is a lifeless SCUM BAG trying to to destroy a good thing with malicious nonsense whilst he hides behind a fake name and computer.

I have just been reading reviews from Amigo Jet, and it looks like he works for them and has written some 5 Star review for his employers. Ashley C, if that is his real name should be prosecuted and hung for his disgusting behaviour.

Classic Parade
Classic Parade
US
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Dec 16, 2018 10:27 am EST
Replying to comment of Kelly Wharin

Thank you Kelly!

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Ashley_C
US
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Dec 17, 2018 7:55 am EST
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Replying to comment of Kelly Wharin

More made up reviews... who would post their review at the foot of this? Not an honest person for sure
How would a complete stranger be able to comment on my experience with Andrew Brown and his scam company?
Oh tes, because it IS Andrew Brown under another alias.
Andrew you really are a complete and utter [censored]

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Natasha Bevel
US
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Dec 12, 2018 5:00 pm EST

A little confused here. Are we attacking Classic Parade or Andrew Brown or Amigo Jet or Olga? And who is Ashley C in this matter? Here is a picture we have of the internet blackmailer Olga Sevcuka. Has anyone been scammed by her? Please report this matter to the Police at once. They are collecting statements.

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Ashley_C
US
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Dec 17, 2018 7:52 am EST
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Replying to comment of Natasha Bevel

Ah, another fake reply from Andre.. oh sorry, I mean Natasha!
Is quite straight forward
we are trying to protect inocent people from the FRAUDSTER ANDREW BROWN and his FAKE company Classic Parade.
Simples!

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Ashley_C
US
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Dec 06, 2018 8:09 am EST
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Andrew Brown the scam artist that has been defrauding inocent punters for nearly 10 years using the same scam. SuperCar Hire.
DO NOT TRUST ANDREW BROWN

Classic Parade
Classic Parade
US
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Dec 16, 2018 10:26 am EST
Replying to comment of Ashley_C

Thanks you for your support !

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Ashley_C
US
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Dec 17, 2018 7:50 am EST
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Replying to comment of Classic Parade

Hahaha Classic Parade, you complete idiot. I have just exposed you for what you are.
Or is that sarcasm?

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Raj Singh Landa
US
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Nov 06, 2018 5:25 am EST
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Been looking at Olgas reviews online, she is not much better. They apear to be Eastern Europen SCAMMERS pretending to be a jet hire business. Bless classic parade we used them for many years with no problems what so ever.

Olga is a joker and hater - Just jealous of people doing a good thing. Avoid companies like Amigo Jet, not worth the bother at all.

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Olga Sevcuka
GB
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Nov 14, 2018 10:41 am EST
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Replying to comment of Raj Singh Landa

Dear Landa and the rest of the fake comments team,
I would like to inform you that you will be responsible of submitting fake and racist information on this web site about Amigo Jet and her owners .

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3:42 am EDT
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Classic Parade lamborghini hire

I wanted to update everyone on here about the complaint I put up ref classic cars. After publishing the complaint on here Andrew replied and said he would call me to discuss my problems that I experienced and he stayed true to his word and called me to discuss my problems and now he can understand from my point of view what my frustration was at the time and upto now with no one calling me to apologize etc. At the end of the day mistakes happen all the time and it's how that company puts the mistakes right that matters yes the car was different but I did get a car on the day I wanted it and yes it was late but again these things do happen after speaking to Andrew all this was corrected on the phone in a nice polite manner and I find myself now knowing I would use them again in the future. Joe.

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Caren B
GB
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Oct 23, 2018 8:06 am EDT
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Rented a Ferrari from Classic Parade only last weekend. above exceptional Ferrari 488 Spyder and pro service to match.

They are the best in town.

Amazing how flashy cars and success attracts so many haters.

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Joe preston
GB
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Oct 23, 2018 10:21 am EDT
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Replying to comment of Caren B

Your right there Caren so many haters in the world like we owe them a living for getting off our behinds and doing well and working hard long hours. #noteasy

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2:10 pm EDT
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Classic Parade car hire

Please contact Action Fraud team (National Fraud and Cyber Crime Report Centre) if you been victim of Classic Parade. Please report all evidences (names, e-mails, phone calls, invoices) to Fraud Team operator and ask them summary with other reports linked to Classic Parade. Please state Reference Number NFRC181002571346

We have been victim of classic parade last year and still dealing with this company. They are submitting fake reviews now under my company details. We would like to stop this people and need all victims to contact Action Fraud team that they can collect more evidences and proofs against Classic Parade

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Update by James03
Oct 16, 2018 11:31 am EDT

I will continue to post my warning and true reviews to all possible sources to warn other people not to use Classic Parade, as well as we are working together with Action Fraud team to stop your business . All your replies are fake and untrue . All victims of Classic Parade should report to Action Fraud team ASAP

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Neville Mackinnon
US
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Oct 23, 2018 3:46 pm EDT
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These websites...what can I say.. Are they here to promote or destroy hard working business owners?
How is it fair when a business owner has to come onto a website called Complaints Board to respond to complaints. There's no way to respond to good reviews as they don't actually exist on here. Has anyone ever heard of a Compliments or Approvals Board? Does anyone actually have the time of day to search for such a website to go on just to leave positive reviews only? Complaints Board has been designed for low vibrational people who have nothing better to do with their time but to moan and complain. Half decent review platforms create a fair environment for people to rate positively and negatively - Complaints Board should really be taken offline. Life is part positive and negative but it seems that Complaints Board is just pure negative.

Could you imagine despite after paying our hard earned monthly taxes; our NHS Hospitals would ONLY accept healthy patients. Complaints Board has clearly been structured to only attract the negative and capitalise on it.

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Caren B
GB
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Oct 23, 2018 8:04 am EDT
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Rented a Ferrari from Classic Parade only last weekend. above exceptional Ferrari 488 Spyder and pro service to match.

They are the best in town.

Amazing how flashy cars and success attract so many haters.

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12:19 pm EDT
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Classic Parade lamborghini hire

In February I was meant to get a Lamborghini from them for my wedding day so I arranged to have it the day before so I could run my future wife to Liverpool to have her nails done by a famous nail technician which was explained at the time of booking and I was informed this wouldn't be a problem. But the evening before this day at around 10pm Andrew said unfortunately there is a problem with the Lamborghini and we will have to let you know later if it's fixable by this time there is less then 12 hours until I need to leave my home to get my wife to the nail technician (who's fully booked for at least 6months) so we start to panic as this is too late to arrange another vehicle. 1130pm comes and I call Andrew to find out what's happening and he says the cars no good we can send an Audi R8 but there is extra charges etc I say that isn't good enough and that an Audi R8 is not in the same league as a Lamborghini. He then says the only other option is a red Ferrari which again by this time It was nearly midnight so time was against me so I said ok we will take the Ferrari but it needs to be here the very latest 10am which he says yes defo will be. So went to bed annoyed but at least we had a nice car for the wedding and to go to Liverpool in. 10am came and went I was call Andrew no answer now I'm really panicking to shorten the story my future wife was in the car on our drive her car about to leave at 12pm when the ferrari finally turned up then they say I needed to pay more money for the rental and a higher deposit and there was no fuel in it by this time as you can imagine stress levels through the roof my wife nearly called the wedding off so I had to go ahead with it or we wouldn't of had the nice car for the photos. By the time we got to Liverpool we were that late I had to pay extra for the girl to see my wife but there was no way she could have the nails she wanted due to time restraints so least she had them done but not to how she wanted but with it being her big day she was very upset. I think all of this is bang out of order and we should of had money back not had to pay extra money for something I didn't want. Moral of the story is do not under any circumstances rely or use this company as you will get let down on your big day.

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Update by Joe preston
Oct 19, 2018 3:40 am EDT

I wanted to update everyone on here about the complaint I put up ref classic cars. After publishing the complaint on here Andrew replied and said he would call me to discuss my problems that I experienced and he stayed true to his word and called me to discuss my problems and now he can understand from my point of view what my frustration was at the time and upto now with no one calling me to apologize etc. At the end of the day mistakes happen all the time and it’s how that company puts the mistakes right that matters yes the car was different but I did get a car on the day I wanted it and yes it was late but again these things do happen after speaking to Andrew all this was corrected on the phone in a nice polite manner and I find myself now knowing I would use them again in the future. Joe.

Update by Joe preston
Oct 16, 2018 1:19 pm EDT

Andrew
I don’t believe these problems that I’ve had and by the looks of things a lot of other people have had too are “genuine business problems” and I do believe your business is based on promising the world and delivering what you want to deliver or “can deliver” after the final hour leaving customers over a barrel and with no choice but to go with your other option which most of time is another choice of car and to pay more money like I did for a car of less standard then expected and not even any compensation but to have to pay more for the inconvienience and not even get the first time customer offer of a full tank of fuel is bad business which is why everyone should look else where if they want to hire a good reliable vehicle for there special day. Feel free to contact me to discuss these issues if you so wish my hire date was 16/2/18 you should be able to find my details from the date. Joe

Update by Joe preston
Oct 08, 2018 1:19 pm EDT

Hi Andy
Thanks for your reply but I feel this is just damage limitation. You should of trying to sort the problem out before I posted a bad review as you did say you were going to send a Lamborghini for me another time which hasn’t happened and you failed to reply to the email I sent you to request the cost of fuel to be refunded as I was a first time customer to you I get a free tank of fuel. Plus I understand about moving assets the problem I had was I got extra charges put on for a different vehicle and extra deposit the day before my wedding plus extra charges for extra mileage. This is what I say is wrong and you have people over a barrel at this point. Thanks joe.

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Ashley_C
US
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Dec 17, 2018 7:45 am EST
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OH dear Oh dear... Joe, don't be duped into hiring a car from that fraudster again.
Did you get your deposit back? I hope you did because many many people don't.

Please don't be fooled by his lies and promises, many people have been let down because he doesn't own any cars at all, period
He takes your money and tries to hire a cheaper cat if you are lucky
Then he runs off with your deposit...

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Alison Beagle
US
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Oct 23, 2018 3:29 pm EDT
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So I had put down money to rent a Lamborghini Huracan with Classic Parade although I was really excited - I had read alot stuff on Complaints Board which panicked me a little.

Despite the doubt I had after reading all the negative things about Classic Parade - the Lambo arrived on time infact earlier and I had a thoroughly enjoyable 3 day hire over the weekend. After my hire, I received my deposit back with 2 working days and I found Andrew and his dispatch team very pleasant to deal with. I support Caren and the others who have had good service from Classic Parade.

Don't let the others on here bring you down. Classic Parade is a reputable company! See you again soon.

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3:04 am EDT
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Classic Parade stolen money!!!

This company are very sketchy.
I made an enquiry online, they took my money for a rental, and deposit of £2000. Hours before the vehicle is due to turn up, I receive and email, to advise there is an issue with the car, and they will no longer be able to rent this to me. This is not my issue, as I have worked in car rental for 6+ years, I am aware, that sometimes these issues to come up, and there really isnt to much you can do. My issue is, they did not have the courtsey to at least call me to advise of this. In his email, he has asked for my bank details to refund the monies I have paid. I emailed back with my bank details, as this vehicle is needed for a wedding, asking for an immediate refund, as we will need to book another car elsewhere. This shouldnt be an issue, as they expect their customers to transfer money immediately, they should be able to do the same. I have no been calling Andrew for approximately 3 hours and have had no reply. This deeply saddens me, due to the fact that I am now £3200 out of pocket, and do not now have the money to rent another vehicle to drive a bride to their wedding tomorrow.

It seems as though the 1* reveiws on this page are correct. They just appear to be making interest on our money sat in their bank accounts.

Avoid at all costs.

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Update by Lucy Geary
Jun 15, 2018 5:04 am EDT

Classic Parade have now been in touch and refunded all monies paid.

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Classic Parade scam - do not trust this company

Classic Parade fraudulently kept my security deposit and refused to provide any compensation for delivering the wrong car, in terrible condition and many hours late.

Do not use this company. They did not deliver on the agreement at the last minute and then threatened me to remove negative online reviews by keeping the security deposit.

The company is run by Andrew Brown, a known fraudster who has previously used other company names to run the same scam.

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Jill Paterson
US
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Jul 10, 2024 9:54 am EDT
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Andrew Brown just scammed us out of £3,200 and hasn't refunded a penny back. We just receive endless emails saying his bank won't transfer funds. Can't think why?! Run a credit check on Classic Parade. That pretty much tells you all you need to know. Also check his 1* reviews on trust pilot - the rest are all 5* and are fakes. He also gets threatening if you post a bad review, we've received those emails too. Please don't give this scammer money, he is very actively scamming people right now. AVOID AVOID AVOID!

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Classic Parade
US
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Jul 10, 2024 11:03 am EDT
Replying to comment of Jill Paterson

Dear Jill,

Thank you for leaving a review. Classic Parade has recently been a target of fake and malicious reviews which may be from a competitor. Feedback means a lot to us; however, we are not able to find your name on our system. We endeavour to deliver a 5 Star service with every hire, if we have not reached your level of satisfaction, we would greatly appreciate the opportunity to make it up to you. Please contact me on rent@classicparade.co.uk with reference numbers / names etc and I will deal with this matter straight away for you.

We look forward to hearing from you.

Classic Parade Team

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Jill Paterson
US
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Jul 10, 2024 11:38 am EDT
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This is your standard response Andrew, why don’t you just pay the money you owe us?

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Lennox Lion
GB
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Aug 23, 2019 8:00 pm EDT

Andrew brown writing fake reviews from his own account. Idiot. Shows just how dim this [censored] is.

You’re right he doesn’t have an offfce or in fact even own any supercars. He owns nothing. He’s a broke desperate businessman who needs to steal. What’s sad is that he goes out of his way to cover up the true reviews about him.

He is so deluded he’s more worried about customers posting true reviews about him than the fact he has stolen my deposit.

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Ashley_C
US
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Jan 08, 2019 4:07 am EST
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This is his 'so called' business address.. https://tinyurl.com/yc2q3yc9
It's a virtual office that he has never even stepped foot in, I know because I went there!

Classic Parade (Andrew Brown) is so busy trying to cover his tracks that he has put up a fake positive review when he was already logged in under 'Classic Parade Customer Care', what a complete numpty! :)
Look at the posted response above: november 4th 2018

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Ashley_C
US
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Dec 06, 2018 8:18 am EST
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LOL, of course you got your car and deposit Luke!
Andrew Brown works on his own from a mobile phone. No company exists, they are not registered at Companies House and the VAT number they give is another fake.
Tom? Who? You'll see lots of other names used but basically it's all Andrew Brown and his attempts to defraud inocent people of their hard earned cash.

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Luke Sannwald
US
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Oct 25, 2018 9:18 am EDT

Same thing here. Rented a car from Tom and I was expecting my deposit to be never returned to me after finding complaints here on complaints board. I received a tidy new Audi R8 at my doorstep and had it collected 2 days later. Deposit was returned within a few hours. fast and problem free service.

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5:42 am EST
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Classic Parade luxury car hire

06/12/17 Car Hire from Classic Parade.co.uk
Andrew Brown Mobile +[protected]
Contact number on web site : [protected]

SCAM! FRAUD! BE AWARE!
Andrew Brown is a scam, he took our deposit for car hire and not refunding it.
Car was not delivered as agreed, car was in unacceptable condition with technical faults.
Complain made ASAP no response no money back no deposit back.
After done some researches online, there is a lot of stories about Andrew Brown from Prestige Car Club (it same people 100 %) who work under same fraud scheme, please have a read. You will be lucky if you have his dirty and faulty cars delivered to you! Andrew is now keep threatening us about putting our reviews online and asking to take it off, then he will refund our money, no way! We need to tell innocent people like us, not to be a another victim of this SCAM! We have all e-mails, photos, SMS to prove.
Police is involved already. DO NOT TOUCH THIS COMPANY!

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Bonnie D 124
Bristol, GB
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Aug 02, 2024 8:36 am EDT
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Attention Fake Company they will take your money, not supply you with a car and not refund you, please do your research I wish I had instead I now have to take legal action

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Classic Parade
US
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Aug 02, 2024 8:38 am EDT
Replying to comment of Bonnie D 124

Dear Bonnie D

Thank you for leaving a review. Classic Parade has recently been a target of fake and malicious reviews which may be from a competitor. Feedback means a lot to us; however, we are not able to find your name on our system. We endeavour to deliver a 5 Star service with every hire, if we have not reached your level of satisfaction, we would greatly appreciate the opportunity to make it up to you. Please contact me on rent@classicparade.co.uk with reference numbers / names etc and I will deal with this matter straight away for you.

We look forward to hearing from you.

Classic Parade Team

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Bonnie D 124
Bristol, GB
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Aug 02, 2024 8:47 am EDT
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FAKE RESPONSE you have no intention of you refunding my money do you ?

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Bonnie D 124
Bristol, GB
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Aug 02, 2024 8:51 am EDT
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Really will a refund be in my bank anytime soon been waiting 2 months ?

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Bonnie D 124
Bristol, GB
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Aug 02, 2024 9:18 am EDT
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You have sent the same response 3 times now still haven’t answered my question when will I get my refund ?

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K DAVIS 223S
London, US
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Aug 20, 2023 1:26 am EDT

Wanted to leave a nice review on this website instead of a negative one. Always had a good experience when using classic parade. Cars arrive on time and in good condition. Not sure why there are fake reviews . Nice people

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Atlanta Edwards
GB
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Aug 19, 2023 7:05 am EDT
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Classic parade have always been good to me, I have used them for many parties and events. Andrew is always helpful and card always delivered with no problems.

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Ghost2918
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Aug 20, 2023 1:31 am EDT

Always had pleasant interactions with Andrew and the team at classic parade. Very helpful and friendly approach.

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DR ant
London, GB
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Aug 15, 2023 12:47 pm EDT

Rented a car from Classic parade for an event! Recommended to a friend who told me about this website, was shocked to see so many bad comments and reviews. I’ve used Classic parade before and everything about my rental was absolutely fine. Car was delivered on time and on good condition.

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La ant
London, GB
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Aug 15, 2023 5:54 pm EDT

Needed a car for a hen do I was organising. Andrew was very helpful in sorting everything in such a short time. Car was delivered with a complimentary bottle of Prosecco, girl where well chuffed. Thank you Classic Parade.

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Luke Anderson
US
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Aug 14, 2023 5:15 am EDT
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Got a car from Classic Parade for a music video, car was delivered on time and security deposit was back in my account after days.

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Asad K
US
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Aug 13, 2023 4:00 pm EDT
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I hate it when decent companies and staff get a bad reputation due to websites like these. I have used Classic Parade twice this year and both times have been meet with great service and excellent prestige cars.

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T bushiri
Edgware, GB
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Aug 14, 2023 2:17 am EDT

I used classic parade to rent a car for my birthday, unfortunately due to external circumstances we had to cancel a day before. Andrew was very kind and understanding and sorted everything by end of the week.

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Dereen
London, GB
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Aug 14, 2023 12:08 am EDT

Used this service once before and had no issues like the ones listed on this page, thought it worth it to post a positive comment rather than a negative. Thank you Classic Parade

Overview of Classic Parade complaint handling

Classic Parade reviews first appeared on Complaints Board on Dec 30, 2017. The latest review Lamborghini hire was posted on Aug 2, 2024. The latest complaint Lamborghini hire was resolved on Aug 02, 2024. Classic Parade has an average consumer rating of 4 stars from 37 reviews. Classic Parade has resolved 22 complaints.
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  1. Classic Parade Contacts

  2. Classic Parade phone numbers
    +44 333 355 3595
    +44 333 355 3595
    Click up if you have successfully reached Classic Parade by calling +44 333 355 3595 phone number 2 2 users reported that they have successfully reached Classic Parade by calling +44 333 355 3595 phone number Click down if you have unsuccessfully reached Classic Parade by calling +44 333 355 3595 phone number 2 2 users reported that they have UNsuccessfully reached Classic Parade by calling +44 333 355 3595 phone number
  3. Classic Parade emails
  4. Classic Parade address
    86-90 Paul Street, London, EC2A4NE, United Kingdom
  5. Classic Parade social media
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    Jun 30, 2025
Classic Parade Category
Classic Parade is ranked 61 among 118 companies in the Vehicle Rental and Leasing category

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