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Clairol / nice n easy permanent hair colourant

1 Walthamstow, London, United Kingdom Review updated:

I have been using Clairol Nice n Easy for over nine years, and always the same or similar colour in the 5 range. I bought some a couple of weeks ago and noticed it said "new and improved". I am angry and disappointed for the following reasons..
1. The colour was not "medium brown" (it was almost black!)
2. No shine whatsoever- totally flat and dull
3. It washed out after two washes!!
I would like an explanation, and a refund at the very least. I now have to search for a different product from another company which is a huge shame.

  • Updated by Ellen Mair Jones, Apr 08, 2018

    I hope i get a response from clairol!!!

El
Apr 8, 2018
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Comments

  • Li
      18th of Jun, 2018
    0 Votes

    I had the same problem! The "new and improved" turned my normally golden hair into a straw stack. I usually get red highlights from #8 but the new version made my hair the same brassy blonde all over. Not using THAT again! Linda Ogram

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