City Of Tshwane / tshwane no account invoices since october 2016

Pretoria, South Africa

I have not received any invoice or statement for my water and electricity since october 2016. I have logged various queries monthly since then on e-tshwane website, called and been issued various reference numbers. Up to today, no resolve, they can not give me an account statement. I have been paying average amounts and not sure at all where I stand. The same goes for my rates & taxes.

How is this possible?? Late last year they even had a radio campaign urging users to pay in full on time. Yet they can not give me my invoice/statements.

I am at my wits-end. This is such bad and unacceptable service!

Jan 12, 2017

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