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CipSoft GmbH - Tibia / Delayed service

1 Sorocaba, Brazil
Contact information:

I received a letter game in my email, saying that my account would be deleted because I was using macro/bot. But was a fake report!
Since that, I cannot login in the server or account anymore.
I'm trying to access my account in tibia.com, but is saying that my password or email is incorrect.
I'm thinking that probably I've been hacked.
I cannot access my account, and I cannot change my password as well.
I sent a email to the company, but they answered saying that my account is ok, but is not! I already sent seven emails to the support, but no one explain what is happening, and worst, I'm still paying for the game!

CipSoft GmbH - Tibia

Gi
Jan 10, 2017

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