My name is Lisa Machado and I live in Danvers, Mass. I recently visited a Cinnabon at the Destiny, USA Mall in Syracuse, NY and was VERY disappointed. I purchased a 9 pack of the minis and a 4 pack of the Original Cinnabons. The 9 pack was a total mess! They were all different shapes, some were bigger than others, and the cashier was very unfriendly! I visited the store on Saturday 12/8/18 at about 8:45 PM. I have attached a photo. I think your employees should be re-trained on how to make the perfect Cinnabon. I happen to be someone who worked at a Cinnabon many many years ago and know that they should not look like this. I took the photo after my son had already eaten a few.


Dec 10, 2018

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