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CIMB Bank / I am complaining about staff

1 Parit buntar, perak., Malaysia

Hye, i want to complaint about cimb staff, regarding their service to the customer. It is really annoyed when it is your turn but she can still playing with her smartphone. And it took longer time to settle creating my bank account and after that, i have to wait because it is time for them to rest, i come at 12pm and 1pm is my turn and i need to wait until 2.30pm because it is friday. But she can settle it because it is already my turn and i already sit at the counter. It is not my first time that the staff doing this to me. She can still talking nonsense (not regarding to their work) with other staff while 'taking care' of the customer.

Counter number 11
Date: 12/10/2018
Time : around 12-3pm

P/S: i dont usually make a complaint but i think it just too much.
Hope there will be an action taken.

Oct 15, 2018

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