Chartis / Terrible service
I contracted in Febuary for Worker's comp from Chartis, I never recieved anything for 6 weeks so I called my broker and canceled the service, got a new policy from another company and started recieveing packets of information in 3 days. Chartis comes out in June to do an audit, I agreed to their audit of my payroll and have paid the amount and 100.00 more for the 45 days they say I had coverage but now they have added a short rate charge because I canceled. I tried in MARCH to get a policy in my name, they sent me one in June with someone else's name and address. It took till august 22nd to get one in my name.
I asked them to remove the short rate penalty...They say canceling my policy for bad service is not a valid reason...what is? Was I suppose to stay...all I had was a WCBINDER, there was no Information on what to do if there was a claim or where to take an employee. Thank goodness there wasnt a claim.
I have refused to pay this outragous penalty that was due to their incompetence, they have turned it over to a collection agency.
Insurance fraud should go both ways. This company took my tax dollars now is holding me ransom for my good credit. All I can do is tell others in hopes they dont fall victim to this terribly run company. The worker's comp I have now is great, do yourself a favor and shop around.