Celcom Broadband / immediate attention please

United States Review updated:

i'm just confused about the terms of services provided by celcom broadband, about a year ago i've decided to terminate my broadband subscription and the agent said to pay the overdue payment first but do not worry because the celcom broadband subscription is already terminated, but yesterday i received a letter saying that the subscription is still ongoing and now i have to pay for rm 400 something..what exactly happen here?

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  • Ma
      Aug 06, 2014

    I hate internet broadband month rm98.when i download, already 5GB, celcom sent me message and waNt me to add Vol.i need to pay everytime i add could celcom do customer like this.saya benci celcom sekarang.dulu tidak perlu broadband vol, tapi sekarang kalau saya Nak download, mesti tambah Vol.celcom sangat tamak.kalau celcom berterusan mcm ini, memang ramai tak mahu pakai celcom broadband.sepatutnya kalau ada line laju, baru dpt download dan kalau line tak ada baru tidak dpt download...This IS What CustomeR want it.Please stop make us broadband vol, this is too much.bad service now.Dont Make CuStoMeR pAy Broadband vol again 100MB-rm3, 500MB-rm10, 1GB-rm15, so could ineed to pay everytime i want

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