Cathay Pacificlost and delayed luggage

I flew in from los angles to bangkok with a stopover at hongkong. I arrived in bangkok but not my luggage. I filed a disposition at the terminal before leaving the airport. After 2 frustration days on my tour they finally traced my luggage. I was informed that i could claim compensation for the 2 day delay for all the clothing/ toilitries/etc that i had to obtain meanwhile. Now after calling numerous long distance calls and writing emails to them --no response. I am exteremely frustrated and need the contact numbet (toll free) or e-mail of the big- wig to reimburse me for the items and th accompanying aggravation---please help

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