Capital One - 0% Balance Transfer Check / charged 23.63% finance charge
In July 2007 I cashed a 0% balance transfer check from Capital One, and each month since then have not only been charged 23.63% of finance charges, my principle balance even with the excess charges has not been properly credited. I have talked to account managers and senior account managers who have promised to correct this problem with written confirmation, and each time the problem only seems to get worse. After 3 months of payments in excess of $400, less than $30 has been credited toward the am0unt of the original transfer.
Is there anyone else who has encountered a similar problem?
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