Capital Management Services’s earns a 3.7-star rating from 0 reviews and 18 complaints, showing that the majority of clients are satisfied with debt collection services.
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account with lvnv funding llc
To Whom it May Concern:
I opened an account with Windstream Communications, Inc. in 2010 with the agreement being $48. a month after installation fees. The first bill was for $88.. I called and cancelled the account. I received another bill for $88. for the following month. I called again and the statements stopped. LVNV Funding LLC took over the account and started sending bills. The increased the bill to 340. and changed the original date to 10/2012. The bill has been taken off my credit as of 5/2017. Now Capital Management Services is starting to reinstate the debt. I have called them this afternoon at 2:24 pm and informed them not to call me and that I will not pay them anything. It was on a recorded phone call. I received a letter stating that unless I responded within 30 days they will make this bill active again. The letter was dated 2/3/2018. I am responding now. Thank you Cinda Healer
Collecting money attempt
Honestly, you can read all the other complaints about these group of companies and all complaints will be almost the same!
I also tried to contact them using the website they gave me and it was not valid.
They are a scam..!
Employee's banks are related with them. Passing information and probably getting fees for their personal benefit!
I got their letter after less than a week of my application for a new credit card with wells fargo bank and the agent named mayra took all my information.
Clearly my information was transferred to someone else etc...
Sorry but this is causing me great damage to my name and also trying to get money for someone else...
Constantly trying to withdraw from my account
These people keep trying to withdraw from my account.They have done it several times and over drew my account by almost $200.00.With bank fees and return check fees.That they used an electronic check of their on numbers.Been using same one for at least month.I am only on disability and with what they are doing it is impossible to pay my rent or other bills or get my necessary medications.
Is Capital Management Services Legit?
Capital Management Services earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Capital Management Services. The company provides a physical address, 2 phone numbers, and 2 emails, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Cms-collect.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Cms-collect.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
A trust mark has been identified for a cms-collect.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
Cms-collect.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Capital Management Services.
However ComplaintsBoard has detected that:
- Capital Management Services protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Capital Management Services has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Trying to collect on debts well past statute of limitations.
I received two letters from these knuckleheads today, one addressed to me in my married name and one in my maiden name, two different accounts. Now, I have not used my maiden name for over 20 years! Obviously it is well past the statute of limitations for collecting. As for the letter in my married name, same deal, well past the statute of limitations. If they think they are going to scare me into paying them money that some company that is no longer in business wrote off YEARS AGO, they can think again. I am definitely going to answer them within their 30 days and they better leave me alone after that!
The complaint has been investigated and resolved to the customer’s satisfaction.
do not contact them. just let dead dogs ly.
the sol time has passed, but if you aree you did owe the money it can restart the timne and they can then sue.
got one today, said "...you owe $1987.78 but we'll settle for $65.50 ..." lol, it's 20+ years old and was 250.00 that was disputed
Collection Notice
Letter states that I owe 1089.66 but will settle for 544.83 . Says previous creditor was Household Bank which my car was financed through but was paid in full through Santander Finance co. two months ago. Iknow this becuase I have the title. Any other accounts with them I do not have. When I went online to check into this, I put the account# in and it came...
? past due bill
I received a letter today, 2/10/2011, from Capital Management Services. It states I owe $591.19, but they are willing to settle for $177.36. The letter mentions a credit card I do not ever recall having. I called the company, CMS, and a rude, obnoxious man answered. His name is Paul Birch. I stated I had just received this letter, did not recall the card...
Read full review of Capital Management Servicescalling family and friends, very rude
There is a person by the name of Anthony that calls my son all the time. He calls him at work. He calls my ex daughter in-law. Today he called a lady I have not seen or talked to for 11 years and she lives in AZ. I had a Juniper credit card and things got slow for me. I made payments but the credited them late and charged a late fee. I am 75 years old. I lost my home to foreclosure, I lost my car and I do not have a job anymore. I get a small social security check and it is not enough to pay rent, utilities and buy food. I do not have a phone. I recieve letters from this company so they have my address. They say I owe 1642.75 and my credit card was for less than half that much and it was not completely used up. This Anthony called my son Friday July 2 and again today the 6th. He has been calling for a long time and he keeps it up every couple of days.
The complaint has been investigated and resolved to the customer’s satisfaction.
Harassment
Capital Management Services has been harrassing my mother for over 5 years. She has told them I do not live with her, that I did not live in the state, and that it is not she who they want. (I am 44 years old). I was in a terrible divorce and got stuck with the CC debt. I receive food stamps and Medi-Cal or Medicaid. I do not have the money to pay the debt right now and don't wish to be harassed either. When I could pay off some of the debt, I did. They even today started screaming at my mother. She told them I was asleep and did not want to talk, that I would pay when I could. I tried to declare bankrupcy during the divorce, but never got it completed. I don't remember facts well and I was more concerned (at the time) about the safety of my children. 5 years of them harassing my mother and I only have lived here for 3 weeks of that time! Please protect people like my mother from these unsolicited phone calls!
In 2009, I was, what I feel like, being harassed for a bill from a credit card. I had been scammed for around $20, 000 through a Bank of America card. Due to the frequent phone calls (every couple hours every day) I went through Lexington Law Service and was told the account was cleared and I no longer owed due to the harassment. I made note of this, but failed to log a date. No one called or I received no bill after that. But, after a while, phone calls and statements began again. The total amount was $25, 000 that I supposedly owed to my surprise as I was understanding that the matter had been taken care of. Now, today, 09/14/2015, I called Capital Management Services to find that I do not have an account with them. A settlement figure had been agreed upon and automatic payments were to be made. Due to a non-payment for August, I felt that I needed to inquire as to what was going on. I found that the account was transferred to Resurgent of which I knew nothing about. They have no information on the agreement and so now I feel I have been used again to obtain funds from me of which I am limited due to fixed income. I also think I have been abused and tricked to pay an amount that was earlier forgiven. If these companies are not legit, they need to be stopped to keep them from tricking other senior citizens into paying something that they are not responsible for.
Debt Collection
I just wanted to say I have never dealt with such rude people! I tried settling a debt and they were very rude saying " how come you don't pay your bills?" I shouldn't feel guilty about paying a debt if I'm willing to pay them. I trying setting up a date to settle my debt, the letter I got said I had 45 days to settle for the discounted amount. I them told them I could pay them on a date this month, they were not willing to work with me. I then asked why? The "Manager" said "wow you want to wait the full 45 days don't you have a job? I can't believe how rude these people are, he hung up on me when I told that was the date I could have the money. I can't believe these people are actually in business! I mistakenly gave them my phone number, I called them back and said please take me off your call list and the women said " NO, send us a letter" and hung up!
The complaint has been investigated and resolved to the customer’s satisfaction.
this company is so crooked...I was trying to settled a debt with them and dealing with Chelsey Leader...after making arrangements it is impossible to get ahold of her...do not work with these people they are not legitimate...they should be arrested...
rude and disrespectful
This company calls my fiancée at all hours of the morning and disrespects her in the worst way by telling her she's "emotional" my fiancée has post traumatic stress disorder so its already hard going through a normal day without breaking down she's showed she is strong by dealing with this agency but every week she sees a counselor and this does not help with her recovery.
The complaint has been investigated and resolved to the customer’s satisfaction.
False Billing
The same as other comments we have read. They do not use the correct name and or account # to reference, but they may get part of a prior billing company's name. If you really look at this so called bill, the printing of it also flagged me. And they do not show a correspondence of any type at the bottom of the letter. In Quote the guy I spoke to his name i...
Read full review of Capital Management ServicesVery rude representatives
These people are one of the ABSOLUTE WORST collection agencies! Originally, I had called two weeks before the amount was set to come out of my checking account. The person on the other line said that it was okay and hung up. Okay, fine, well two weeks later I get a letter saying that they are planning to take money out of my account this month when I specifically called and said not to take anything out, but to take it out next month and was told that was okay.
I called inquiring about a debt and I wanted to CHANGE the date of payment and they got all huffy about it. I wasn't backing out of the arrangement or paying, I was just changing the date because I had an emergency and wouldn't be able to pay the agreed amount on that date. I was willing to make two payments the next month to make up for this month. The representative started arguing with me REMINDING ME that they are a debt collection agency collecting a debt. Luckily I had a name and gave the name of this person. At first she was going to say there is no person by that name, but then she stopped, stuttered a minute, and then got me the person.
These people WILL NOT work with you if you have a financial emergency and can't make a payment. Never deal with these people.
The complaint has been investigated and resolved to the customer’s satisfaction.
capital management services called for the first time on May 3rd, 2011. They told me they were calling about an account I opened on October 12th, 2007. I had explained the debt was not mine. My social security # and personal information was used from the corporation, which was to have been dissolved in May of 2000. the rep I spoke with could have cared less and asked how I was going to pay. I told her I was disputing this debt. She told me I had to write the dispute, but did not give me the address. I was told a letter to validate this debt was mailed to me on May 6th, 2011. I said I never recieved the letter and the rep I was speaking to told me I probably ripped it up and would not send any other letter until I agreed to the settlement terms he was about to give me. To date have not received anything in writing to validate this debt.
well i personally think that capital management services tries all that they can to help out debtors. Debtor call in demanding this, demanding that. granted, you may find a few representatives that might now be as pleasant. You have to keep in mind this is a debt you owe, if you feel that they are being rude. hanging up will not change your balance. in fact. the interest accumulates. I'm sure you deal with rude people everyday like bill collectors do. maybe you should pay your debt. that way you don't have to go throught this.
HI, I am a consumer advocate in NYC. I have dealt with Capital Mangement Services before for violating the FDCPA. Feel free to contact me for free advice or representation. if your rights have been violated under the FDCPA yuou are entitled to up to $1000 (plus they have to pay your attorney's fees).
Regards,
Attorney Harvey Rephen
212.796.0930
consumeradvocatenyc@gmail.com
I called on a closed bank account that was from my college days. I wanted to clear it up and be done with it so I called in to try and make a payment. The rep. said that the computers were down and she didnt know how much i owed. I told her the letter I received said a 35% was sent (157.89) and I had previously tried to pay it online but the amount was 250.98 and obviously i would rather pay the lower amount. She immediatly got ugly and said i was lieing to her. She hung up on me. I called back and asked to speak with a manager, they transfered me back to her...She said I had 1 chance to pay and I blew it. I told her I was recording the conversation and that all I wanted to do was pay the debt in full. She proceeded to tell me that her lawyers(yeah right) would call me and that she is done dealing with me. I told her "Just let me pay my money owed" she said that I screwed up by asking for a manager and that she is done with me." "watch your horrible credit get worse"! she then threatened. She then hung up on me. Don't get me wrong I should paid this a while ago but I am an executive in a fortune 100 company and have good credit. I was insulted when she said that I obviously have horrible credit and should have paid this "years" ago. Well maybe but I am trying to pay it now with no luck... I did find that if you google the company you will find numerous numbers and they dont all route tot he same area...Just in case you get such a horrible rep like I did that won't even TAKE! your money! crazy!
worst company ever they have the rudest reps in the world i had a posted check that i gave them for a one time payment and they set up a auto payment without my authorization then when i called to find out if they can stop and why it was charged the rep transfered me to the manager named christina she was the rudest ### ever she was talking over me at the same time i was talking i could not get a word in then she said i was confusing her after i demaned for her to let me speak she continued to talk over me the conversation got really heated and i hung up. i called back to speak with someone else i got a man name geroge he was rude too he answered the phone with a attitude as if she put him on alert i was asking him a question and he hung up i called back again and they hung up again.
collection
I have a collection letter for an account aquired under my ex-husbands name from over eleven years ago. I do not work and have been divorced for over ten years. My ex husband is full time employed with the N.Y.State Dept. of Highways and can pay any debts we incurred during the marraige. These collections are a result of him not paying our credit card debts during the marraige. Why are they not pursuing his income.
The complaint has been investigated and resolved to the customer’s satisfaction.
They can't collect on an 11 year old debt anyway.
trying to collect on behalf of a company I have never dealt with
After receiving a suspicious looking letter from this company claiming they were trying to collect a debt for Citibank, I called them and the "gentleman" hung up on me after telling me he was listed with the BBB. I see on your site that there are complaints about exactly the same attempt to extort money from others. I will contact Citibank immediately to verify my excellent credit with them. I will inform the Postal Service that the federal mails are being used across state lines to fraudulently extort money and bring the letter and mailing envelope with me. I will inform the BBB as well. I will then contact my attorney and ask his advice.
ANYONE BEING CONTACTED BY THIS COMPANY SHOULD NOT SEND THEM MONEY. THEY ARE SCAM ARTISTS AND SHOULD BE PROSECUTED.
The complaint has been investigated and resolved to the customer’s satisfaction.
I am really frustrated with them. I know that I owe sears master card but it's so hard to cooporate with them. I told them that I would like to make a payment next month August but they insist that I make a payment on July. I already explained to them why I couldnt make that payment. My fiance was furious because he is the main bank account holder and will be helping me pay. I told the representative that I would like to authorize my fiance on my behalf. But they wouldn't listen. I also sent an email for letter of authorization for my fiance. When we called back she LIED! and said to my fiance that they didn't recieved the letter.THEY LIED ! they didnt wanna deal with my fiance! even when i authorized them!. written and verbal. The reason for it because I get really flusterred and stressed out dealing with them. They wouldn't let me talk. They were saying the same thing over and ove again. after that i decided to search this company's name and I found so many complaints . I don't know what to do know ! someone help!
My mom received a letter today saying she owed (1700.00) toa company called Resurgent Capital Services, LP who the current creditor is Capital One. My mother does not bank with Capital One at all, not even ATM. I called the number to Capital Management and asked what was the issue and explained that my mother was hospitalized and the person on the other end told me I was not authorized to get any information. I would have to get my mothers' permission to talk with them regarding issues. I explained to them that we were trying to resolve an issue. So I guess they won't get any money from me for my mother.
Angela
Thanks for taking time to look in things for people problems ! That they or just learning about.
I received a letter from your company saying that I owed this company $1183.24 . I did't know the company WebBAnk never held a account with them before in my life ! Because i spoke to one of your representative and they said the account was open May of 2007 ! Could we work on this problem and get this matter straighening out !
Thank you
Lloyd Thomas Smith
phone#[protected]
P.S. could you mail me copys of the forms you have on file about this matter !
passed on settled account to other collection agencys
I settled a debt with capital mangement services in november 2004, for almost half of debt, they offered to settle for $3600, I told them I could only come up with $3200, I was put on hold while the represantative spoke to supervisors, she came back on and said they would take it, I was told a settlement letter would be mailed out in a few days, never came, now being sued by palisades acquistion for nearly the original debt, calls to capital management says they took the money as a partial payment, not as a settlement
Fraud
We called a number about a car debt that we actually owe, thinking it was a company that we had previously set up payments to. Instead of that company, they gave us the name capital management, and announced that they had 3 vehicle debts (!) and 2 credit cards listed under what they "owned" and that we "owe" to them. First of all, not true, and secondly...
Read full review of Capital Management Services and 16 commentsIdentity Theft
I recieved a letter stating that I owed them money. I know that I do not owe anyone money and then they asked for my SSN!
Hope you have resolved issue with these people ... I chose not to respond to the letter that I received from them but went straight to the debtor they said that I owed and bingo ... SCAM.. fish anyone!? Really this stinks like day old fish ... may they all rot in hell for what they are doing to others. I googled their phone number and then name ... bingo ... the list of complaints about them date back for years ... I spent some time on the phone with the people they said i owed ... they were interested to get ALL the info I had on them and will be looking into their fraudulate activities.
One would think they would already have *a* SSN, yours or not, if the debt had any validity. Maybe they are fishing? As in - maybe you have a similar name to the actual debtor? In any case, the inquiry seems highly questionable to me. Seeing as how they contacted you and you have no idea what they're referring to, I certainly wouldn't provide that information.
Terrible experience!
This company is harassing me saying I owe them money or I owe 'someone' money by the name of Arrow. This is false. The name is wrong. It is my name but the middle initial is wrong. It is MY address but I do Not owe this company nor any other company money. I have received several threatening letters all with different amounts I 'supposedly owe.' This is false. They have me mixed up with someone else. I did an online research and found there are several hundreds of people with my name or a version of my name living all over the USA. How do I get this stupid people to stop harassing me? Plz advise smb!
The complaint has been investigated and resolved to the customer’s satisfaction.
I did have a debt with Arrow Financial Services that was settled. A year later i got a letter from Capital Management Services telling me they where engaged by Arrow and would settle for 25%. So I called the number on the Arrow Payoff letter I received and the phone was answered Capital Management Services.I did this 4 times..no one could explain why I was dialing the phone number to Arrow and getting through to Capital Management Services nor would the give me a different number for Arrow...I was told to look it up online... I did and the number I found was the same number I had been calling it seems to me that this is the same company and they are trying to double collect. I still cannot get in touch with Arrow Financial Servies
Overview of Capital Management Services complaint handling
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Capital Management Services Contacts
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Capital Management Services phone numbers+1 (800) 457-8220+1 (800) 457-8220Click up if you have successfully reached Capital Management Services by calling +1 (800) 457-8220 phone number 0 0 users reported that they have successfully reached Capital Management Services by calling +1 (800) 457-8220 phone number Click down if you have unsuccessfully reached Capital Management Services by calling +1 (800) 457-8220 phone number 0 0 users reported that they have UNsuccessfully reached Capital Management Services by calling +1 (800) 457-8220 phone number+1 (716) 871-9050+1 (716) 871-9050Click up if you have successfully reached Capital Management Services by calling +1 (716) 871-9050 phone number 0 0 users reported that they have successfully reached Capital Management Services by calling +1 (716) 871-9050 phone number Click down if you have unsuccessfully reached Capital Management Services by calling +1 (716) 871-9050 phone number 0 0 users reported that they have UNsuccessfully reached Capital Management Services by calling +1 (716) 871-9050 phone number
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Capital Management Services emailscompliance@cms-collect.com85%Confidence score: 85%marketing@cms-collect.com77%Confidence score: 77%marketingemailoptout@cms-collect.com10%Confidence score: 10%wordpress@cms-collect.com10%Confidence score: 10%communication
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Capital Management Services address698 1/2 S Ogden St., Buffalo, New York, 14206, United States
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Capital Management Services social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 03, 2025 - View all Capital Management Services contacts
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