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Canon / camcorders

1 Ashland, OR, United States

Further to my complaint about the shiny viewer on Vixia HF R800 camcorder - Canon returned this faulty camcorder to me. Their rep says that all their camcorders!!! even in the thousands of dollars! all have this shiny reflecting viewer.
Is this correct or are they pulling another scam - I offered to pay the difference between my camcorder and one that doesn't have a shiny screen - but this is their reply now after 44 emails and 13 telephone calls (sometimes they would put me on to a completely different department who had nothing to do with camcorders!) The nearest store is 5 hours away so I can't check this.

Jan 24, 2018

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