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Canada Goose / chateau parka

1 Haresfield, WIDNES, England, Cheshire, United Kingdom

I contacted canada goose via the correct channel i. E registered. I advised the fur from my hood had been stolen. I advised on all the required information - colour, trim, style, cut number etc etc. I also took photographs of all tags / cleaning detail etc. After chasing and receiving no response I then had to issue a 2nd submission. My reference numbers are [protected] and [protected]. I then received a email stating to return the entire coat? I simply want to purchase a replacement fur. If I send my coat it will take 2-4 weeks? Its currently minus 2 and predicted to get colder. I have a number of canada goose and have to say this service has been extremely disappointing.

Jan 29, 2019

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