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Calvin Klein / handbag

Greece

I bought the most beautiful calvin klein handbag when I was on holiday in dubai this january, a few days after wearing it. I noticed the bag was peeling. I immediately went to the calvin klein store here in greece they told me because I did not buy the bag from them, they couldn't assist. I should contact calvin klein directly, which I did.
It too someone 3weeks to get back to me, they asked me for some information, name do the store I bought the bag from in dubai etc and told me they would forward my mail on to the department that could assist me, it's been another two weeks and I am still waiting. I am very disappointed in the customer service and the lack of care from calvin klein. These bags don't come cheep I forked out over 200euro for this bag, a little bit of acknowledgement would be the least they could do.

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