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Buytopia / electric blanket that could fry you to death with bad adapter

1 Toronto, Ontario, Canada
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I ordered an electric blanket from them - same thing - box completely in chinese.. Adapter for the blanket sent a few days later, looked like it was bought second-hand at a garage sale with the front of it felt penned out, it weighed close to 20 buytopia sent an email to use the adapter sent with the blanket because the voltage is different (110 vs 250) between our country and china. Needless to say, when plugged in - it vibrated, starting smelling, and almost melted. Obviously, our voltage in canada could not handle this adapter they provided - which wasn't meant for the blanket. If someone fell asleep, likely they'd be burned to death! Obviously not fcc compliant, which is illegal!
I wrote to them a week ago, no response.
Checked the suppliers website - all completely in chinese.
Called a number on buytopia's email - a recording that said to email them.
My first time ordering from buytopia - definitely my last. Scam company!!! Two other items from the same order never received.
Reading other reviews, it seems they are providing substandard, untested products, and not providing any service when there is a problem or complaint.

Herein lies the question: how do they remain in business with practices such as this?!


Dec 31, 2017

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