Bright Cellars / Very disappointed
I'm very disappointed with Bright Cellars and will cancel my membership. These guys have the worst customer service ever! I was a loyal customer of Bright Cellars for six months now and really liked the wine, but my latest experience was terrible. I have ordered a bottle of wine and it arrived broken! Bottle was completely smashed! And of course the was no wine left in the bottle, just some drops on the bottom.
Contacted customer service and they refused to replace! They said that it was not their fault and that's all! They never helped me, they refused to refund my money!
I'm absolutely disgusted with Bright Cellars!