BP customer service / cash handling
I went to a BP station to grab a drink today at around 1:30pm. the BP store is located on a island intercepted by Broadway and Union Ave in Brooklyn, NY 11206. its got a little self-serving store in it.
after I show the cashier the bottle i was gonna take, i handed over a $20 cash note. then just like i always would when i m waiting for my changes after payment, i didnot pay any attention to what the cashier was doing before she hand back the changes.
the changes was not right. i said that s not right, i gave you 20. then her reaction was like i was tricking her at the first place n tediously show me a random $10 from her counter top, like i didnot know how much i have in my wallet n gave her. immediately, i was being look at by her like an idiot or some crazy customer who walk in the store pretend given 20 but gave out 10, n ask for a refund on purpose.
i guess if i was willing to forfeit some time of mine, the truth would eventually submerge. but i didnot wanna keep on arguing over only $10 due to its not only time consuming, but plus i dont know what i could do to prove that i was right. i mean the security camera is not that HD enough to see how much i really gave her, right? just by saying i absolutely gave you $20, and I m sure that was $20 I gave you or the like would not get me any favour over the arguement.
beside, let's donot forget there may be a chance that she was doing this trick on purpose. i mean it would be a nice bonus out of the everyday wages for tricking multiple customers like this, right!
I m angry at BP right now because if i was gonna keep on arguing n got my justice back, i must have to act like a unreasonable customer n yelling for their superior involvement. for a peaceful person like me, i just wanted the prove that either prove me wrong or otherwise. i mean BP can train their employees to have proper handlings of this kind of situation, instead of letting them showing their dump, long face to your cash paying customers, like puting the camera under the window that can clearly monitor every cash trasactions.so when the need arise, camera foottages are easily accessible. n most importantly, the staff on site are willingly n readily to show the footages despite of accusations.
so long my $10
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