Bonanza.com / Complete Cut Off From Being A Seller And Never Told Anything (Suspended, Etc)
Great customer satisfaction rating and about 30 sales. Out of nowhere 44 emails canceling negotiable offers from users on products that i sold even though i never received any notification (Obviously offers didn't exist) . All my seller fees were paid minus the renewal of there bloated pro seller membership but that just knocks you down to a basic seller if you choose not to continue. Then i suddenly couldn't login, i opened support ticket after support ticket asking why i could not login and i had 2 orders that my customers paid for and i needed to print shipping labels for. . . Guess what? No response ! Not one ! Not even the common decency to say i'm suspended, banned, nothing ! Honestly i had great ratings i'm completely speechless ! I've paid them more in there "superior" selling fees and again bloated pro membership (Was giving it a chance) then what i actually profited ! Please don't waste your time with the a copy / paste "safe" response that i have seen time and time again after a quick simple google search> we are sorry for the not so good experience you have had on our site. We are dedicated to doing our utmost to assist you in anyway that we can. If we can be of further assistance to you, please contact us at [protected]@bonanza.com so we can properly assist.
So. . . Now i have two customers i cannot ship there items too because i cannot access my account to retrieve the address for shipping ! Now keep in mind (No my caps aren't stuck, i'm pissed) i have spent tons of hours getting almost 200 listings up to suddenly i cannot access my account and not one response after several support tickets withing a 24 hour period ! To the point i went to the bonanza twitter account messaged and just about begged for help ! I was not scamming nor doing anything unethical ! I had hands down excellent customer response / service. At the end of writing this and uploading screenshots for proof, nothing ! Nothing! I have been a pro - seller for years on ebay and amazon (From the start you have the option to pull your customer feedback from ebay and i did ! Of - course it was excellent. . . Unfortunately they unethically poked the wrong person. I was an attorney for several years before enlisting a 2nd time with the us army and now disabled from an iud. Honestly i was hoping this would help along with other selling platforms bring extra income to help support my family. I will make this situation very aware over the entire internet. . . Unprofessional, unethical and just wrong ! Good luck mark !
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