My Grandma passed away at the end of January, and some friends sent a sympathy fruit basket, it arrived late and when we finally received and opened the box, the basket had been left outside for days and ALL the fruit was completely frozen.
We tried sorting out the issue with Bloomex, but the company has proved to be very unhelpful. They told us a simple email and picture would be enough for them to send us a new basket.
I still haven't heard from the company nor have we received a new basket.
I even filed a complaint with the BBB, but apparently Bloomex chooses to to deal with that company.
DO NOT BUY FROM BLOOMEX.