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1.0 218 Reviews

Better Homes And Gardens Complaints Summary

3 Resolved
215 Unresolved
Our verdict: If considering services from Better Homes And Gardens with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Better Homes And Gardens reviews & complaints 218

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8:05 pm EST

Better Homes And Gardens 23 piece prep & store kitchen set stainless steel limited edition

Im honestly so disappointed in this product. It looks cheaply made, there's burn marks in the metal, and to top it off the lids that came with it don't stay on the bowls. The lids also have scratches all over them as if they have been used before. I have always been a huge fan of better homes & gardens, till today that is.. $30 down the drain... I will say I love this color of blue!

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8:22 pm EST

Better Homes And Gardens comforter set geometric stitching pattern

King size comforter. Washed it and dried per the tag. It's ruined. The cloth on the inside is all stuck together like it got glued. Will not come apart. Highly disappointed in your product. It also yellowed quite a bit in the wash. I haven't even had it for a week. If this doesn't get resolved, I will not be a return customer. Do I return it to Walmart or you?

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5:16 pm EST

Better Homes And Gardens defective product

I purchased the "Better Homes and Gardens Teal Medallion 16 Piece Dinnerware Set, Dark Teal" in February 2017, and began using it in July 2017.

The dishes have been used very lightly over the past 4.5 months:
~I am a single woman, 65 years old, and only rarely entertain dinner guests.
~I do not have a dishwasher, so all dinnerware is washed by hand.
~I'm vegan, so I don't use sharp knives to saw away at pieces of meat.

And yet, soon after I began using the dinnerware, the large platters began to show white scratch marks across the solid-colored central portion of the plates. More recently, dark blue lines have appeared. (See attached photo.)

A few days ago one of the platters has cracked after I placed it in a 250-degree oven to warm it--even though the set is sold as one that tolerates a 400-degree oven.

I'm extremely disappointed that a Better Homes and Gardens product has proven to be of such poor quality. Please provide a refund or replacement.

Thank you.
Jan Allegretti.

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9:04 pm EST

Better Homes And Gardens december 2017 magazine

I bought your December 2017 issue today hoping for Holiday inspiration.

Pages 106 and 107 are gorgeous. But, your magazine is primarily a vehicle for advertising that is designed to interrupt content to the extent that there is no concentration of theme. And the articles don't look much different than the ads. So, whatever impact you intended your reader to experience was lost on me.

I'll have to go searching for Christmas inspiration elsewhere.

[protected]@gmail.com

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7:22 pm EST

Better Homes And Gardens curtain rods

I have been looking for the perfect rods for my bedroom. Over this weekend, I went to my local Walmart and finally purchased the rods that I've been looking for. Went home to be disappointed the find the rods had wood filler on the product. As if someone was just trying to ship it off. We would have exchange it but I was afraid to get another product the same way. Didn't think the company better home to have poor products! Please look at the picture.

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7:22 am EST

Better Homes And Gardens bed in a bag

When I purchased this it was beautiful and the color was great for my room. I've had it about 2 weeks and it's so wrinkly and made so cheaply. The inter material is all bulky and it is cheaply made. I have alway purchased bhg products and I'm very disappointed. Everyday it seems to get more wrinkly and bulky. Anyway you can fix this problem? Thank you Wendy Gibson

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3:48 pm EST
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Better Homes And Gardens dalton park 5pc dining set

I purchased this set online from Walmart. It came with a couple of scratches on it when we unpacked it. I contacted Walmart and they refunded 10percent for the inconvenience. While putting together the chair cushions none of the screws will hold the cushions in place. They fall right out. This is the first piece of new furniture I have purchased for my house in 15 years and was so excited to finally have something nice. Now with the scratches and cushions not going on I am very disappointed.

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11:12 am EST

Better Homes And Gardens damaged and incorrectly constructed desk

I purchased the Better Homes and Gardens Espresso 2-cube desk. Half way through installation, it was apparent two holes were drilled on the wrong end of a piece (C). Also the front of the desk on piece (C) had a large dent in the edge of it. At this point, it is halfway put together and more trouble to take apart, box up, and return it to Walmart. I would like some compensation somehow for the damaged desk.

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2:40 pm EST
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Better Homes And Gardens magazine subscription

I ordered the magazine in September of 2017 and my credit card was charged on 9/26/17. It is now November 12 and I have not yet received my first issue. The website says that I should have received the November issue by November 8, but I have received nothing. My account number is [protected]. Please send me my magazine as promised and make good on the fact that you took my money and have not yet provided the product that I paid for. I should get a magazine subscription extension as a result of not receiving the magazine.

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10:05 am EST
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Better Homes And Gardens better homes and gardens sented wax warmer (inspiration)

I purchased the warmer on nov. 9, 2017 at walmart in lawrenceville, il store # 550. The box says 25w light bulb included, when I got home and opened the box no light bulb. We live in the country, so I do not go to the store daily. I am very disappointed, this is the first warmer I have owned was excited to use it. The warmer cost $15.00 not exactly inexpensive upc# [protected].

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12:16 pm EST

Better Homes And Gardens better homes and gardens grayson linen upholstered headboard with nailheads

I ordered the gray headboard from walmart and I received it the only thing that was missing was the hardware to assemble it. Walmart told me to contact you all. That's all I need just the hardware for it. It did come with the legs and thats it. I don't want to return it because it's beautiful but thats my only complaint I need you all to send me the package of hardware please thank you so muchhhhh!

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1:46 pm EDT
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Better Homes And Gardens 4 cube shelf organizer

Just bought two 4 cube organizers for my daughter's playroom.
Got home and put one together with no issues. My second one when I picked up the piece labeled A1 or B1, it had something rattling inside.
I didn't think anything of it and put it together to discover that the piece that the screw threads into is broken off and stuck inside the hollow board. The hole for the wooden dowel piece is also broken on the opposite board so it's not staying together.
I've bough 2 other pieces last year and haven't had any issue with them either. They are all in the weathered color.
Please resolve this for me, I don't know if you can send me another piece or what I have to do! Thanks for your help!

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pobarjenkins
Minneapolis, US
Nov 01, 2017 1:32 am EDT
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You will want to contact the customer service department directly for a replacement part or item.

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7:46 pm EDT

Better Homes And Gardens sweepstakes page with unreadable captcha phrases

On your bhg.Com sweepstakes site, you have numerous sweeps i like to enter but now the captcha phrases are so messed up i can't read any of them.

This happens on and off.

Please fix the catcha phrase maker so people can actually read what they are supposed to type.

They appear to be nonsense letter combinations which is fine but squiggly lines all over

thank you.

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Susan Wolfe
, US
Mar 11, 2019 2:59 pm EDT
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Please change my email so I can enter the contests. Name is Susan Wolfe. Old email is not working. New email is smarkle@suddenlink.net Thank you very much.

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7:28 pm EDT
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Better Homes And Gardens quick fit reflector spotlight

I bought 4 to display in front of my house. The first rain we had that week the lights started flashing nonstop. It was so annoying. I went to buy another light to see which one was not working correctly. It turns out that all of them were bad. I am not wasting my money anymore on Home and Garden products. This product is not water proof. When they got wet is when I had the problems. They charge too much money for junk products. I'm done with purchasing anything they have.

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1:12 pm EDT

Better Homes And Gardens bath towels

I bought six of your bath towels for our guest bathroom. I always laundered them in warm water and dried them on medium setting. Even though the towels were not used much or laundered much, they have puckered very badly on the decorative band to the point where they cannot be used.
There is not a problem with the fabric of the toweling or the coloring of the fabric, it is just the decorative band that has puckered and even gotten very stiff.
I would like them replaced or a refund.

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1:10 pm EDT
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Better Homes And Gardens blender # blbhg-dz

I've had this blender for a while but I hardly use it. The reason is that the parts on the bottom of the glass body, the black screw band and the white piece that has the blade, are near impossible to put back together after cleaning. Is this a defect, or possibly a bad part? I've tried turning the white blade piece like a screw to get it to the bottom of the black ring and tried popping it in. Nothing works. So it doesn't seal or tighten so I'm not able to use it. Is there a trick to this? Please help!

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1:12 pm EDT
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Better Homes And Gardens tan jacquard 24 shelf over the door organizer

I bought this couple weeks ago before I got room done.just opened it and didn't have hooks. It didn't have the durable metal hooks. I looked at my Walmart and they don't have just hooks plus I believe they was supposed to come with it. I no longer have my receipt so not sure if they will take it back because I got in on sale. How or where can I get hooks for it?

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12:48 pm EDT
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Better Homes And Gardens wax warmer

Smelled something burning looked over beside my end table where I had my wax burner on, the cord where you turn the switch on and off was black and about to catch on fire! Glad I was home to smell it or that could have been a catastrophe! Contacted them via their Facebook page to send pics, never heard anything back! Just be cautious with these things...this could have ended bad!

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6:53 pm EDT

Better Homes And Gardens walmart better homes & gardens towels

Purchased over $200 worth of towels in a variety of colors. Towels are plush but with very little use I am finding large faded spots on the towels. I do not have any guests or family using strong face wash or astringent. I am just sick that I spent so much money and I can't use in guest bathroom since they look so awful. Most of these towels have only one use. I even experimented by spotting the towels with shampoo, conditioner, toothpaste, face wash, trying to see what was spotting the towels. I did not resolve. Put out brand new towels this weekend for overnight company. When I collected to wash after they left I found many of the towels with white spots on them. Very disappointed. Will never buy Better Homes & Garden products again.

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2:43 pm EDT

Better Homes And Gardens shower curtain liner

I bought the liner a few months ago. It's past 30 days so I can't return it to Walmart. However after about a week a saw built up mildew on the liner. After 2 weeks, it became pretty bad looking. I washed the liner and none of it came off like my previous liner that I had for almost 8 years which was cheaper and more plastic. This liner was a heavy liner/fabric. I tried to bleach it and nothing helped this liner. I wasted my money buying a more expensive and supposedly high quality shower curtain liner. I bought this liner at Walmart in Homewood, IL. I want to replace it because it looks disgusting and would appreciate a gift card or something to get a new one.

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