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Bergdorf Goodman / online store — worst shopping experience

1 United States

The website kept canceling my orders without notifying me. I have called customer services twice to replace my order but they were both cancelled a day later. Those items were purchased as gifts, but because the website never notified me the cancellations, all my plans and arrangements were delayed. The only reason those representatives told me is that they were not able to verify the information on my credit card, which I used every where, on every website. It's definitely the worst shopping experience ever. The website/company is totally irresponsible.

Dec 11, 2017

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