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Benjamin Franklin Plumbing / Bait & Switch

1 Minneapolis, MN, United States

Benjamin Franklin Plumbing's On-Hold advertising states they DO NOT charge by the hour. That is a lie!No sooner than the plumber got to my house he said $257 per hr! I told him that is NOT what I heard on their MOH. He said, oh, that's for faucets, and everything else but. At first they wanted $200 to come the same day - I said forget it. That was reduced to $79.
Then he wanted to charge another $257 to use the camera. I don't think so! I told him Roto Rooter wanted to charge me $100 so he can forget that! If I hadn't put up a fuss they would have charged me $200 to show up, +$257 to drill, +other $257 for camera use only to tell me I needed over $5000 worth of plumbing! Shop around is all I can say or don't go for the okie doke!

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