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This company has and maintains the highest standard of ethics and customer service. Their gurantees on their work and commitment to their customers needs is second to none. I would not feel comfortable letting any other plumber in my house. They have an " A +" rating on the better business bureau. It is unfortunate that site like this exist but I guess when you have tens of thousands of customers like they do there will be a couple that complain. Continue to research what other customers have said about this company on superpages.com and merchantcircle.com. They have so many happy customers and positive reviews. I would reccomend them to any body and every body. They also offer a 100% satisfaction gurantee and if there is ever a descrepentcy they will do everything they can to make it right.
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Someone needs to complain to the BBB this company does not deserve this rating. Called on TV ad for 76.00 drain cleaning and ended up paying $205.00 for 15 minute job!
Prince1, do you work for this company? I'm asking, because I've yet to find anyone who has not had a really bad experience with it. I don't know how in the world they even stay in business in our area. I used them once. It took them several hours and several thousands worth of damage to my home and personal property to even identify the problem. After they did identify it, they took their sweet time to fix it and overcharged by over a thousand dollars. Considering the damage they had done to my property, in the process, and the fact that they left the job half done, I thought the excessive charge was the worst example imaginable of adding insult to injury. I was wrong. Within a half hour after the job was completed, the extremely rude and unprofessional administrative worker in their office had dispatched a technician to our office to demand payment in full immediately in lieu of him destroying our medical practice by making a huge dramatic scene in front of patients in the waiting room by loudly accusing us of being deadbeats. Since we never had any intention of not paying them this was well over the top, on their part. When I called to question the administrative person about this issue, she said "it worked, did't it?!?" and laughed. I told her I would never use her company again, because of their mafia style behavior and the fact that their so called "plumbers, " who I'm sure were not licensed, were beyond dirty, even for their profession, they wreaked of tobacco and dope, and one of them even developed alcoholic withdrawal shakes while on the job.