Belk / lost credit

Summerville, GA, United States

I recently lost my husband. I returned some items to Belk for a refund and received a credit on my card. Two months later instead of leaving the credit on my card they sent a refund check in my late husband's name. They are refusing to reissue the check in my name and/or reinstate the credit. The argument is that even though my name is on the account he was the primary. After talking to 3 different people, one a supervisor, the issue is unresolved. In the end I told them I would shred the check, to close the account, do not open a new account in my name, as I no longer wish to do business with them.

Oct 16, 2018

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