SUBMIT A COMPLAINT

BBC shop / Terrible customer service!

1 Review updated:

The BBC shop is just terrible! I've purchased one item from them back in December as a Christmas present. It actually never showed up and it is now March! I also did not receive any confirmation emails or tracking number. When I contacted their customer service I was told that the item was out of stock and that I have to be patient. I asked them to cancel my order and return my money, but they refused! I don't need it anymore and all I want is my money back! Terrible customer service!

Br
Mar 02, 2016
Sort by: UpDate | Rating

Comments

  • Ti
      Aug 27, 2019

    They bill your credit card immediately and take over 2 weeks to ship your product. Good luck trying to hear from their customer service... time to shop Accorn.

    0 Votes

Post your comment