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Bath & Body Works Direct

Posted: Nov 14, 2017 by    

vanilla pumpkin marshmallow 3-wick scented candle

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Burning candle for approx 1.5 hours as usual when I was walking by my dining room table and I noted that there was wax pouring out around the candle onto my brand new dining room table!! I immediately put out the candle and noted a huge v shaped crack in the glass of the candle jar. The melted was now hardening all over my table runner and brand new dining room table. I did take pictures. There must have been a defect with this candle... I am a very satisfied customer of bath & body works and have used several of your candles and other products, however never ever dealt with something like this... Something that could have potentially caused a serious fire... Causing a huge loss!!!

Bath & Body Works DirectBath & Body Works Direct

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Bath & Body Works Direct Logo Bath & Body Works Direct
Customer Care Service
95 West Main Street
New Albany
Ohio
United States - 43054
+1 800 756 5005
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