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Bartleby.com TM / 48 hour trial

Hollywood, CA, United States Review updated:
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I made the BIG mistake of giving Bartleby.com my Credit Card information. I purchased the 48 trial for $2 dollars with there $29.95 monthly charge per month if you don't cancel within the 48 hour trial period. I attempted 3 times to cancel within the 48 period but there contact page would come up a blank white page Everytime I clicked on it. That leads to no way to contact them. Sure enough, on the third day there contact page worked fine. I emailed them explaining what happened & there response was the same as all other complaints I've read. "As per our terms we can not issue a refund." There is never a name or anyone else to contact. Just generic responses. I've emailed them back four times explaining what happened. They don't even offer to look into an IT issue that may have caused a blank white page to appear when clicking on Contact page. To top it all off there Essays Suck! Bad Customer Service & even worse Business Ethics. Stay away from Bartleby.com unless you like giving money away

Te
Sep 24, 2017
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Comments

  • Mi
      Oct 14, 2017

    This is so true they've robbed me of £30 and don't even answer their emails. Disappointing.

    0 Votes

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