Bank Atlantic / Poor business practices
It is a real shame that as a single parent of 2, I am not receiving a paycheck this week due to the amount of overdraft fees that I have been charged. I am being charged $448.00 overdraft fees for $158.77 worth of charges. It really is sad that in our countries poor financial state, that banks still continue these awful practices!
One of their very own Branch Managers advised me to never ever use my debit card to only use cash, I guess I know why now, because it’s a totally legal scam!!! They charge the debits from greatest amount to least amount so that you are able to charge me as many overdrafts as possible.
Does it even make sense to do this; obliviously a customer who is possibly over drafting doesn't have any money... so let’s charge him $32.00 for every dollar that he spends. Come on.
I don't mind paying fees if I am in the wrong... but if I am checking my acct on their website and it clearly shows all the activity on my acct I don't think that it is good business practice for the next day when I view the acct again for it to be completely different, and instead of the bank looking out for the customers best interest (charging the least amount of fee possible) they charge the most, to the poorest people. I can not afford anymore fees and do not get paid again until next Thursday. The paycheck that I recvd today was completely used to pay overdraft fees and I still have a negative balance. I can't pay daycare, gas for work, nothing. This is such a sad practice. I will be contacting the Federal Reserve, BBB, Federal Trade Commission, The Florida Office of Financial Regulation and the Florida Attorney General to name a few.
And everyone else should too, change happens in numbers, not in people just getting mad and switching to another bank who does the same thing.
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