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4.3 1170 Reviews

Badoo Complaints Summary

375 Resolved
204 Unresolved
Our verdict: With a good resolution rate, Badoo generally handles customer issues well. However, it’s important to be proactive. Familiarize yourself with their processes and services. Reading through various customer experiences will provide valuable insights into how they handle complex issues.
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12:58 pm EDT
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Badoo illegal use of images

To warn all users, I will be contacting my lawyer about this and suggest everyone here to look on google under "badoo (Your name)" and see if you have been added to their list.

Badoo apparently got access to the facebook database and gotten personal information also images on our profiles without consent of mine, they taken my pictures of myself and posted that I am a female looking for another female, which I am happily married, they also taken my artwork from my profiles I share to my friends on facebook and posted it on badoo.com.

I also noticed that they have taken my husbands photo and put him on their to as a male dating others, this made him mad himself.

I also had a sister that passed away from ovarian cancer in 2011 I found her images here too as she was looking for others, this outraged me, this was a direct violation of both law and ethics, my sister is dead how could they do this.

I will be looking to talk to my lawyer about this and advise anyone else here to look into badoo this is for not only my safety but your safety as well.

Please post if you had a similar or have seen your profile now on badoo.com.

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Car-er
, US
Jul 06, 2016 12:29 am EDT

This site took old information that I have not used in over a year! I get a call from my girlfriend stating that her friend saw me on a dating website. I told her no? What do you mean? I had never heard of this site until now. There was no evidence. We talked about it and we thought she was trying to cause drama. Well she was right. My girlfriend did some investigation for herself to see if I was lying or not. She found it with several pictures that I had from other dating websites long ago. They were old pictures that I recognize. Needless to say my girlfriend does not know what to believe and it could possibly ruin our relationship. So now I need to try and see what's going on and possibly get a lawyer involved to prove my innocence is a possibility. It seems like people have no luck in getting in direct contact with this crappy company . This is the best I can do for now .

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kjd87
, US
Mar 17, 2014 1:34 am EDT

Hello, some one is using my wife name and phone number at your website, how can you post information like phone number without any confirmation

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SOFIATROCHOPOULOU
, GR
Dec 04, 2013 8:45 am EST

someone reported me for a fake profile and by blackmailed they will call the police

its ridiculus i never harmed anyone in my life

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WestCoastLover
Recently moved to Toronto, CA
Dec 04, 2013 9:16 am EST

And just what are the police going to do about a fake online profile, and what does that have to do with whether or not you have harmed anyone?

ComplaintsBoard
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1:35 am EDT
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Featured review
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Badoo - deleting pictures

A new feature on badoo allows people to rate others' photos and in order to view what people rated your photos, you must rate others' photos. I just finished unlocking all my photos (which took a looooong time) and out of nowhere badoo just deleted around 20 of my photos randomly. To make things worse, this is the second time this has happened. Im super...

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5:45 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Badoo Sgt machael

The above named man uses Sgt Machael on Badoo and Mateo Pifer on Facebook. I want to report him as a scammer. He builds up trust with ladies on Badoo then invites them to be friends on Facebook. So far I know he has asked 5 ladies including me to send money out to him using Western Union as far as i know from the ladies i have been chatting to he has failed to receive any money. I am making you aware of what he is like hoping that there is something you could do to stop him from targetting other ladies on Badoo. If there is anything you cando I would appreaciate it. Thank you

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KARMA IS A B____
, US
Aug 18, 2016 5:56 pm EDT
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I was also scammed by a woman on BADOO that calls herself GERRI ELIZONDO. Even though she is a very pretty woman PLEASE DO NOT do any money transactions for her. She had her people send me a fake check from Stonegate Mortgage Company that was FRAUDULENT! again do NOT fall for it!

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michellescott
Nottingham, GB
Nov 16, 2013 6:33 pm EST

sgt micheal / mateo pifer has changed his name on facebook and is now going by the name mateo henry and he is still asking for money, he needs to be stopped also he is on quite a few dating web sites .
lets hope no body else gets fooled by him

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3:05 am EDT
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Badoo Non refund

Absolute disgrace that they do not offer refunds for items you do not want but are more or less forced into getting. Having used the site via they're mobile app I suddenly found myself purchasing they're so called super powers and was left with no choice but to continue with the purchase as there was no cancel or back button. Certainly will no longer be using they're site at any time just a complete rip off. This company should be shut down and sued.

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M. Ramy Ibrahim
, US
Dec 19, 2017 7:40 pm EST

I had the same experience with them, they posted a 14 days trial ad once I log in and will receive the benefits ifI enter my credit card information but will be charged after the 14 days period. However once I entered my credit card information the trial period turned into an actual purchase of super powers instantly. I suggest any sensible person to refrain from that scam AKA Badoo. Their customer support said they have no record of a trial period and the purchase is final!

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Thomas2013
Bedford, GB
Jun 23, 2013 6:52 pm EDT

They have done it to me it's daylight robbery I was surfing as normal and suddenly it said you have purchased super powers for £49.99 ! I emailed and said I never intended to buy it nor did I even see a button to click to buy it, and all they said was any purchase made was non refundable. It's a complete scam and should be illegal £50 for not a damn thing I hardly ever use the site I'm fuming

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6:56 pm EDT
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Badoo Singled out, bad csr behavior

Badoo is a known fisher of contact lists. My buddy and I were complaining about this practice of theirs and trouble for me began just about 3 or maybe 4 days later. Badoo requires you to rate photos to increase your visibility to the online community. They don't bring this up at first but all of the sudden you notice balloon windows telling you that you must increase your rating of members to achieve higher visibility with our other members. Hey, at first that didn't seem like a big deal. It's really all they are doing. Anyway, I thought I'd just give it a go and began to rate photos that flash up on the screen and you rate them from one to ten. For the first day this was fine. However, on the second day they messaged me and told me that my ratings were inconsistent. First of all the people on this site go from your basic Betty or Homer to Barbie and Zeus. Why would someone rate a picture of Homer the same as they would Zeus? I shot them a message and told them that if they wanted everyone rated as beautiful then they should allow only beautiful people on their site or they should rate the photos themselves. They didn't like this. They almost immediately messaged me back (this message comes up right in the middle of your screen - so someone is actively watching - CREEPY) This message said that I was again providing inconsistent feedback and that if I didn't stop it they would preclude me from participating in rating the pictures. What? I mean really? Who cares? I told them to ahead and block me and while they were it to go ahead and wipe away my account. These people are up to something and it just doesn't set well. I doubt they will be around for long but I was hoping maybe you could post this somewhere visible to others.

Thank you, Matthew

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badoo chat site
, US
Dec 03, 2015 4:39 pm EST
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i cant get back into my account. when i verify my account by typing in my phone number it wont let me back in. it says verify correct number and its correct. please help me!

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5:47 pm EDT
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Badoo Unauthorized invites

Badoo is an unethical social web 2.0 service. At first it looks good and easy to access. But you realize quick enough that you felt into the trap. First, they assume at start that you're there to meet the "love one" and all kind of crappy people starts to look at your profile. and then, if you wish to get in touch in any way, TADA ! You have to purchase stupid credits. This is a stone age business model...

On top, what was my bad surprise to learn that Badoo took advantage of my contacts list to send an invitation to join Badoo on my behalf ! WTF!? Who in the name of god is crazy enough to do such thing ? This is outrageous ! No need to tell that I had to apologies to my very respectful circle of friends for such inappropriate intrusion and that I have immediately suspended my account.

For me now, Badoo is not only a NO GO, but also an AVOID AT ALL COST - and tell your friend to stay away from that crap !

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Cesarmcp
, BR
Dec 10, 2014 5:53 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Same thing happened to me. They are sending invitation on my behalf to males. Which is a gross violation of my trust.
I decided to deleted their app and to warm others of their unethical behavior.

ComplaintsBoard
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9:25 am EST
Resolved
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Badoo Identity theft, scam

I have never joined or even heard of Badoo. I got an email saying, "My full name, Chris left a message for you. Check your message here." I am married and have never joined any such site, and certainly not this one. They somehow got my first and last name, email address, etc. I do not even have a Facebook account, so I don't know how they got my information. I am extremely angry, this is identity theft and it could cause marital fights. If my husband would have had this email and I found it there would have been Hell to pay! Luckily my hubby was understanding and just asked me about it, but most people wouldn't be so understanding.

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4:33 pm EDT
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Badoo Stolen pictures for fake profile & identity theft!

I found a friend telling me he tried to talk to me on Badoo and i didnt reply, i told him i don't know that application and don't know it, he showed me the profile called "Emmy" with MY photo on it!
And to my surprise and astonishment i found 4 more photos of mine stolen and put on that fake profile, and the details of it r expliciting things and details about my sexuality and job!
i got even more pissed off and am really upset and don't know wut to do!
I feel so VIOLATED!

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Si Parker
Sheffield, GB
Apr 23, 2022 5:03 pm EDT

I've just had my girlfriend friends find a fake profile of me on Badoo 7 month old verified as well with pictures and information about me ,and it's not me not got app ,how can I stop this because now broken up a 4 year relationship, absolutely fuming ,may look into what I can legally do

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Sumera Ghani
Manchester, GB
Apr 04, 2022 8:05 am EDT

Someone is using my pic I would like to report this plz remove the picture is the poture with hina

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Emmy Warrin
, US
Nov 19, 2018 10:37 pm EST

I was blocked on Badoo after verifying my phone number and also putting in a four digit code. The reason given is that Badoo have had reports that I have been using it commercially which is completely untrue.

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Kader Hosany
, US
Nov 14, 2018 7:39 pm EST

I have unsubscribe for Badoo since one year and still my credit card is being debited by $19 99 each quarter.
Can you please do needful to refund the amount overcharged to me

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Mel koflak 1988
, GB
Nov 14, 2018 8:34 am EST

Keeps messagin me wnt leave me alone keeps sendin me nasty messages and is harssing my family and friends on other social media sites beck 24 from gwystll in wales have screen shots to prove it

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Mel j koflak
, GB
Nov 14, 2018 10:55 am EST

Why has my profile been blocked yet again I have not broke any rules and there's a girl on there who is harrassing me and my family and nothing is done it's not right I have used this site years and never had no problems she is a thief n druggie n u let people on like that yet I haven't done nothing and keep getting blocked NOT HAPPY sort it out

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My name is Kim
, US
Nov 15, 2018 2:23 am EST

On November 12, 2016 Badoo automatically charged my pay pal card for an upgrade that I never requested. An email alerted notified me that this happened and the charge was for $31.99. I never requested this upgrade and I am requesting a full refund.

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Mpumi Pondo
, US
Nov 13, 2018 9:27 pm EST

There is a guy who is going by the name of sibusiso Nxele he is using someone else's pic's. He is using a images of someone who is working for government. The guy comes as good person next thing he started abusing me. He will even send his friends to abuse me. Pls bock him before he hurt so many people.

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Phathman
, GB
Nov 13, 2018 7:11 am EST

I paid for a add to membership I found it didn't work I cancelled it within the 7 days and saw on my bank statements that I was charged £3.50 a week this is how that crapy website makes it's money it's worse than any other dating site as they scam you weekly! Stay well away!

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Carlos
, US
Nov 12, 2018 11:24 pm EST

Hello,
I have two overdraft fees, even though I cancelled the service prior the transactions they kept getting me charged for the service (after I cancelled the recurrent payments) Now I have 70$ in overdraft fees due to this "system"error. I would like to reach an agreement and cancel my overdraft fees.

ComplaintsBoard
B
9:18 am EDT
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Badoo Fraudulent charges

This may or may not be with the knowledge of badoo itself, but from what i'm reading online they already have knowledge of extensive criminal activity so. . .
I logged into my online bank account on saturday evening to find four hundred dollars in charges for badoo taken against my checking account. It was in about $50 increments but all in 24 hours period. I didn't even know what a "badoo" was but in the last half hour of searching i've found plenty of information online about various types of fraud associated with or through this company. Not sure yet if my account was breached through debit card at a local vendor or online, or via checking account information itself. Reports to credit bureaus and sheriffs department. If they'd ever tell me who the d bag is, it would be worth it to me to spend five times that amount to travel to whatever hole in the wall in east europe this jerk lives in.
Bottom line - - don't use your debit card ever, apparently, except maybe at your own bank's atms.

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TiaMarie
windham, US
Dec 03, 2014 7:48 pm EST

There is a boy on badoo posting pictures of nude girls and saying they are me and using them against me. Please force him to take them down and be deleted from the site/app. This is extreme sexual harassment and I will not tolerate it. His username is Jon. He is 19 and from Corry, Pennsylvania.

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kailin mitchell
Grande Prairie, CA
Oct 22, 2014 9:20 am EDT

Badoo has two accounts for me that i never signed up for it has ruined my relationship and has caused a lot of problems for myself with family and friends i would like these profiles taken down but no one will contact me back from badoo

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Elia
, US
Sep 02, 2011 1:52 pm EDT

Ive being trying to get help to log in and i cant. i send a lot message and i dnt received any answer or help. the only thing is coming out is "ssshhh we're sleeping" and a count down.

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Frankie aho
Battle Mountain, US
Jul 16, 2014 9:48 pm EDT

Started online relationship to obtain personal information to open bank account in my name

ComplaintsBoard
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6:22 am EDT

Badoo This site is nothing but an over glorified popularity contest

This site is nothing but an over glorified popularity contest! I was invited by a friend (or at least I think this person really did invite me-with Badoo, it's hard to tell since they get into your personal email account) to come on there and found out that it isn't all that it's cut out to be. There are some cool people on there however, but a majority of the people are kind of weird. And if you want to see who has you as a favorite, you have to pay for superpowers! What kind of b******* is that?!?! It's way too expensive. And you have to put up some pictures of yourself, which I did and only one was up on my profile despite that I put up 3! I couldn't find the contact form on the site to ask them why my other pictures didn't show up on my profile. Plus, there are several scammers running around on there and there's no way to tell them about it so they can look into it. Don't waste your time on this site, and if anybody says that it's a good site, either 1) they work for the site or 2) they probably have been rejected off of the more decent sites.

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7:19 pm EDT

Badoo There are lots of pervert guys on the site, spamming all the women all day and trying to get sex

Worst dating website ever. The only good thing is (at least for switzerland), that there are quite a lot of people on it. But it is a huge rip-off anyway. First of all they send out emails to the people in your address book without your consent. Second, as a male person, you can only write to 10 new girls per day, and also only 2 messages per person unless they reply. If you want more, you have to pay. Also, you can't send messages to someone who is above or below your age group. Third, Badoo deleted almost all photos where I was not with a picture on it. Like holiday pictures etc.. or pictures where I'm with my gf. You need to have 3 pictures with your face, otherwise you cant see anyone else's pictures. If you have no picture at all, you can't even send any messages. There are lots of pervert guys on the site, spamming all the women all day and trying to get sex. Most women are pissed of by that, and so they usually don't answer any hello. you need to be quite creative in your messages. and even then, mostly they will not even read your message because they are already flooded with other messages. Oh, and also, some girls that get many profile views and messages, have some kind of hot-flag on their profile, and you can not send them any message until you pay for the premium service.

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7:26 pm EDT
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Badoo Stolen photo, personal information and offensive things

I have my personal information in this site and picture that I did not post. I never joined this dating website. There must be a way to delete this profile another person had created. I do not like my details being shown in a website that also includes offensive comments. If costumer support team can help me with this issue. I would greatly appreciate it.

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Reviewer27892
,
Dec 27, 2015 3:41 am EST

I've never even heard of Badoo until today. Certainly not signed up with them. Facebook this morning then informs me that, I had sent a link to Badoo to all my Facebook contacts! I managed to remove the posts, but I'd like to know how Badoo managed to do this, and how do I stop it happening again?

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amandeep singh sardaar
, IN
Aug 27, 2012 2:02 am EDT
Verified customer This comment was posted by a verified customer. Learn more

smeone use my personal images and information too on badoo social networking site
please help me as soon as possible. i am professional girl.it's directly effect on my work
and family repo also.i use to my rites.

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2:22 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Badoo Stolen photo, offensive, never deleted fake account for the last 2 years

I have been asking this company for the last 2 years to delete this (badoo acoount), which by the way, was never created by me, it also contains some offensive stuff!
Sent them 4 emails, they will reply that the process will take several months.
They must be for sure, a big bunch of idiots! And they also know! Can you believe this?

Love peace and light

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karmawillgetya
San Diego, US
Apr 27, 2012 7:28 pm EDT

Same happened with me. Did you get this issue resolved?

ComplaintsBoard
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8:50 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Badoo Cyber crime identity theft false profiles scam

In my case, as in many other cases listed here exposing Badoo criminal conduct, I wish to add another complaint about Badoo's criminal activities and appeal to this site, all social sites, all cyber crime squads, and especially FBI Internet Crime Squad to instigate the largest ever investigation into all Badoo activities, files, hardware and software, Badoo owner's PC, files, and history, for the benefit of all decent cyber citizens and prevention of sophisticated cyber crime! Badoo engages in criminal ctivity, refuses to cooperate in investigating criminal activities of its staff or users, particularly a very strong trend of creating identity doubles - stealing identities of innocent people from wherever they can fish them in cyber space (i.e. email accounts, free email clients, professional directories and lists) and then creating false profiles ruining lives and reputations of innocent people. Badoo is aware of serious privacy and identity breaches and abuse but Badoo does NOT care because that is how it misleads media to print that Badoo has millions of users, possibly half of which are people whose identities were stolen and who complained in vain. This is big money, bad money, based on lies to attract sponsors, advertisers, and even win awards! This is crime at its best and it must be stopped.

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Andi4
Torrance, US
Mar 26, 2012 11:20 am EDT
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Yep. They are even using celebrated authors like Paul Lisicky who is known to be gay, however, he claims to be straight and fallen in love with me (I'm a woman). I quit hearing from him once I told him I had a very protective family. His email was paul.lisicky@yahoo.com. I went to Lisicky's website and got a different email address. I thought I would give it a shot and let him know that someone is using his identity and pictures.

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6:30 pm EST
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Badoo Fake profiles

I was lured into this website when I was redirected to a set of personals apps as I was downloading apps I had on my old Android phone, having just upgraded to this new HTC Android cell phone. I became suspicious after logging in, when people were either older battle scarred veterans, or all the good looking girls looked like 18 year olds or younger, all were looking for men 40 y.o. or older, ALL described themselves as very optimistic, grounded, do gooders, seeking a good life with a good man for a lifelong commitment, yada yada... 2 of them started texting with me, I'm not big into texting, so I asked one claiming to be from New York, NY, if I could call "her", since I had a cell plan offering unlimited NATIONWIDE calling. "She" initially wanted to switch to Yahoo Messinger, which I had not yet installed, then offered me a 12-15 digit phone #, {{+[protected] that is my number}} which I questioned and "she" said it was in Ghanna, Africa. Then I asked if she was in fact the 30 yr old woman I was seeing on that particular web site, "she" said that profile was one that was already there when she logged in. "She" was probably some African guy texting a good dozen other respondants simultaneously from an easy 100 fake profiles, which explains why it took so long to reply with 2-5 word responses while we were texting.
The other woman that responded to me was "Cynthia", a 33 y.o. nurse from Chicago, when I tried calling her using the phone number I was texting to, someone immediately hung up after the call was answered and the "Cynthia profile" was deleted but the pictures of "Cynthia" reappeared the next day under a new name, therefore if the owner of the website is not directly involved, this site has been hijacked by many BAD PEOPLE! LIKE SOMEONE ELSE SAID, AVOID THIS SITE LIKE THE PLAGUE!

" +[protected] that is my number" this is a quote of her text to me.

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Miche4
, US
May 11, 2016 3:35 pm EDT

Searching myself to find things like this I stumbled across this badoo account with my picture. I've never heard of badoo until today and I am very unpleased to find my personal information on a google search like that. I want it taken down and deleted immediately.

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hemisy
, US
Oct 18, 2011 4:13 pm EDT

Tried to sign in to Badoo.com for months but kept asking to update the city. Tried to select the city from the provided list but just kept prompting is Incorrect city. How to bypass this? It is very frustrating.

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Skank45
, US
Oct 13, 2011 3:53 pm EDT

Someone stole my identity and registered me in Badoo, and put a status there:"Looking for a Guy". I NEVER USED BADOO, I am married and do not need this profile. How can I delete myself from Badoo, if I do not have access to this profile. I NEED THIS TO BE DELETED NPOW! Identity theft is crime!

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Stater
, US
Oct 20, 2010 9:36 am EDT

When you join this website it sends stuff to people in your address book saying you have a message for them when in reality you don't. I would advise if anyone gets something that says they have a message from someone they know from this site to avoid it because of my experiance with it.

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samaneh sedehzadeh
, IR
Jul 01, 2014 12:30 pm EDT

Hi,
I am samaneh from Iran. i had this yahoo account before:samaneh_sash@yahoo.com
this account had been hacked and a fake badoo profile built with this account. i followed this issue and even complained to internet police in my country, in the result I succeed to terminate yahoo account ( samaneh_sash@yahoo.com ) but badoo account which built on this yahoo account still remain. and i cannot use password reset because of the yahoo account was terminated. please help me in this matter and let me know how can i remove this fake badoo acount? my reputation is in danger. for approval of my identity i can send you my national id card or something like it. just please help me to remove this account which is not me and is fake. apologist for my bad English.
BR

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Chantillylace
Greenacres, US
Jan 28, 2013 9:19 am EST

The exact same thing just happened to me! I am glad my hubby is understanding, but if HE would have had that email and I saw it there would have been Hell to pay! Totally a SCAM site and they somehow get your full name, etc. Scary. I don't even have a FB account.

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Database destroyer
, GB
Oct 12, 2012 5:16 pm EDT

Yep ###ing always suspicious of that site what a load of bollocjs, , , , does anyone know if u get charged throw Internet or phone for replying .. Please let me know

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7:39 pm EDT

Badoo Worst website ever, avoid like the plague

I was last on Badoo over a year ago, and deleted the profile within 10 minute. Today i got a message from someone saying they had sent me a message, i decided to look and thought "Im sure its improved by now" ... I couldnt of been more wrong. You are forced to have 3 photos of your face and ONLY YOUR FACE on your account. If not your photos are either deleted or moved into different albums.

I am a male, and i put a photo up of me and the mrs, and they said and i quote "people will not be able to work out which one is you" ... This is where i drawed the line ... So im not allowed to show all the desperate tossers that im engaged? Worst website ever, avoid like the plague!

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Equime
, US
Feb 16, 2011 4:24 pm EST

I was last on Badoo over a year ago, and deleted the profile within 10 minute. Today i got a message from someone saying they had sent me a message, i decided to look and thought "Im sure its improved by now" ... I couldnt of been more wrong. You are forced to have 3 photos of your face and ONLY YOUR FACE on your account. If not your photos are either deleted or moved into different albums.

I am a male, and i put a photo up of me and the mrs, and they said and i quote "people will not be able to work out which one is you" ... This is where i drawed the line ... So im not allowed to show all the desperate tossers that im engaged? Worst website ever, avoid like the plague!

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10:06 am EDT

Badoo Cheating

I've never uploaded a picture in Badoo, but they used my profile picture from Orkut and Facebook. I am really pissed off :(((

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Blue velvet
, US
Feb 01, 2017 6:30 am EST
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I was reporting to Badoo another cheater and liar on name Mohamed Elgammal, 51 yo from Cairo but nothing happend. He still on there even i told them he is married not single as he is pretending and father of 3 kids. His phone nr.[protected]. Liar, cheater, sick mind, pervert, playing many women in the same time.

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nouara nouara
, US
Aug 30, 2017 12:11 pm EDT

I met him also. He told me his wife is dead 3 years ago. His skype id is mselgamal11 . Big liar. When he was asking me to see me on skype and i was opening the cam he was masturbating. I hope his kids will not find out what kind of father they have.

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hornbillgirl
, MY
Jul 21, 2014 8:15 am EDT

whoa... i knew this guy segosha too. Tonight i randomly googled his name and i get this complaint. He did say he is single too. I knw smthing was wrong w him so I decided to be friend w him. We met twice. I worked in Singapore and I knew he always went there. Now I know that his wife is staying there (got the info from her fb, thanks!) He didnt answer me back when I tried to meet him there. If I was a bad person like he did, I would share me and him-pic w his wife! Haha..but nahh.. Im not that bad ;) Beware of this segosha!

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Jackstle
, US
Jun 01, 2013 6:32 am EDT

I met an Irish Called John Gerard Neary on Badoo.com since Nov 2012. (Johng, 38, single, Kuala Lumpur https://eu1.badoo.com/0267479916/?r=32&p=2)
When I tried to add him on Facebook by typing John Gerard Neary and Kuala Lumpur, I found him. But when I told him I wanted to add him, he then changed his username as 'Sean O Nearaigh'. Even so, his hyperlink couldn't be changed. (www.facebook.com/john.gerard.2013) In his profile, I found he is married and also found his family pictures with his wife and daughter on his wife's Facebook page (www.facebook.com/lourdes.evasco)
I was shocked when reading this as he stated he is single with no kid on Badoo.com where I met him and share Skype accounts (IDs: segoshaguy, John.gn & John.neary1)
He first denied and confessed this morning to me that and asked me not to bother him and don't want to hear from me. He even said he used to sleep with lots of women that he met on Badoo behind his wife. I said, Jerk and ###, ###, you should had better f*** off. I also reported to Badoo about his misbehavior but still his account was not terminated yet.
I'm kind of bad luck of meeting this jerk, What the f*** of this guy!

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2:42 pm EDT
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Badoo - Account blocked

I just signed up for badoo only last week and yesterday, when i tried to open my account, i had a message that read as: As a result of your actions on our service, you have contravened the laws. Your recorded factual instances of fraud, statements from users, your location and connection records have been transferred to the appropriate authorities in...

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10:01 pm EDT
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Badoo Fake profile

My details are on badoo and I did not put them there! I have never joined this site and I cant log in to delete the fake profile and they are not responding to my mails to get this problem sorted. Surely this is against some sort or law or something! I do not like my details being online like this when I had nothing to do with it. It even states that I was last online on 1st oct and I have not been. These are total lies!
Please can someone else help me with this as I am getting more stressed and pi*sed by the minute. I am in a great relationship and I dont need my boyfriend thinking I have joined a site like badoo.
Please someone help. I see I am not the only person this has happened to so can we sue or something?

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Biglebowski
, US
Feb 18, 2019 5:47 am EST

I receive emails constantly from Badoo, I have no interest in their service so I click on the unsubscribe button but it doesn't do anything they continue to send unwanted emails, and in order for me to tell them to stop sending them they ask that I verify the account, verify what? I did not create one in the first place, and they won't stop harassing until I give them personal information and a photo? This needs to be reported. If someone doesn't want your emails, you don't have the right to ask for personal information so as to comply to their wishes. Everyone has the right to privacy and to opt out of that which they do not want! The email in question is biglebowski2017@tutanota.com . Please put an end to this. I'm sick of it.

Badoo
Badoo
London, England, Greater London, GB
Feb 19, 2019 7:35 am EST
Verified customer This comment was posted by a verified customer. Learn more

Thanks for commenting!

I can see that you have switched off your email notifications for your Badoo activity but you didn't unsubscribe from receiving all of our emails. We're sorry if this process seemed confusing.

We've now removed your email address from our mailing list. This should take effect within 48 hours.

Please don't hesitate to get in touch for further assistance.

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Kimhale40
, GB
Nov 01, 2018 4:09 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Iv spent the past 5wks trying to get a fake profile taken down that has multiple accounts, and it’s still not done and I report them everyday. Iv given badoo all the info they need and I’m just ignored. Tried finding someone above them to report it to but no luck

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Ivy L
, AU
Mar 08, 2017 10:35 am EST

Someone stole my photos and created a fake profile on Badoo! This fictional girl is half my age and lives in the same city. She is saying to guys she wants to go to a hotel with them. I don't want random guys to walk up to me in my own city (not a big one) thinking I'm this fictional girl who wants to bed anything with a heartbeat. I'm highly disturbed!

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12:42 pm EDT
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Badoo Using my information without permission

Yesterday I was informed by my boyfriend that I was on a dating site called baddoo. To say I am livid is an understatement as I have never given any information to this site and obviously this has caused my boyfriend to break up with me and I cant even begin to think of the defamatin and how this could affect my job seen as I am a senior account executive.
I have tried to find somewhere to complain but there site says that I have to register to complain which is ridiculous as I certainly dont want them gettin hold of any further personal details. They list my name, age and town and considering my name its not difficult to work out its me! im furious and want to know how I can find out how they got my details and how to get them removed!

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Badoo- Reme
, US
Sep 22, 2020 4:45 am EDT

Hey Panos. Thanks for sharing this with us. This does not sound good at all. Sorry this is happening to you. Please do take screenshots of this account and send them into us in a DM on @BadooHelp. A member of our team will then look into this for you and resolve the matter.
Hope this helps.
-BadooHelp

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panos p
, CY
Sep 21, 2020 5:25 am EDT

same here. i just realised that someone used my account that i havent used since 2014. they even purchased a 1 month subscription like 3 months ago. i don't know whats going on here. my photos are there and my name.. they used old photos of me from 2014

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mji
lagos, NG
May 08, 2016 10:29 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Please my badoo has been inactive since yesterday, I've not been able to chat with people please help me retify the problem meredithelias9@Gmail.com

Badoo
Badoo
London, England, Greater London, GB
May 10, 2018 5:11 am EDT
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of mji

We have received several complaints about your profile unfortunately. We have investigated these complaints and have decided to block your profile due to the violation of our Guidelines. You can read our Guidelines via the following link: http://badoo.com/guidelines/.

All of our users are required to follow these rules to ensure Badoo remains a fun, friendly and safe meeting network. Our decision about your profile cannot be changed and no exceptions will be made.

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fretwell james turner
, US
Mar 31, 2016 6:12 pm EDT

31-03-2016
I have been using badoo for a long time and have not violated any user terms, please unblock my account fretwelljamesturner@gmail.com, I dont know who reported me but I am sure it is a mistake. i just open this new account in less than an hour. my previous account have been blocked using my families number now i cant open any, Please ublock my profile. Thank you

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Richa bhalla
, US
Dec 16, 2015 1:36 pm EST

The same issue i am also facing that someone has posted my fb pics on a site called Badoo and i really aant to file a conolaint, need them to take some action... N how should i get to know that who has done that... Need help!

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muskeed
, NG
Oct 09, 2015 10:25 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

please help out my money was deducted through my master card on 10/10/15 a sum of 19 plus asist me pls, abdulsalam mustapha {msalam770@yahoo.com}

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Bunddy Smith
, US
Oct 01, 2015 9:12 am EDT

hi my mobile number [protected] my emil bunddy-00@hotmail.co.uk prass word robinghood I have om 2004 need to why when I sing in I get kick off been tod by my friends my photos are not seen on mt phone network an money is being taking of my bill no one can see me from june the 19 2015 am not happy with networt need to no why I am being block as I be reclaiming my money from your network from badoo from the the 19 of jane as mt friends I kown of facebook tell me I am not onle but you still yake money of me at 1 pound 50p and 3 00 for week like add want my money back all can some tell why I am being block I have the right why my phone number is [protected] my user Email troy-371@outlokk.com my friend Jill rees lives with me have the same problem with hes too be nice if some one can phone me I been told by other people in shops where I live I may have more then one account need to move at less five of them to be taking of so I have only one account thank you or reading MY COMPLAINT FROM MR AONTHONY JOHN SMITH AND YES I AM OVER 18 I AM 61 31/12/1954

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jake148
, US
Sep 01, 2015 10:43 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hello i have a problem with my badoo messages..i send messages to new users and they never read it..about 25 new users..never happened to me before so i create a fake profile and i sent a message through my original account..it never show up! i can still chat with the girls i was talked to the past but no to newones..anybody know how to fix this? is this a bug or something like that?

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nicholas sobetwa
, ZA
Jul 08, 2015 4:16 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi, My account has been blocked. I don't know why. I haven't received explanation. I don't recall doing anything wrong. my email adress is sean.nino@yahoo.com

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Maria Cecil Francisco
, PH
Oct 13, 2014 6:09 pm EDT

Someone stolen my private pictures in your application... And he use all my pictures to create a Facebook account... And he add nude pictures without face... How you will stop this incidence? Your application is not safe... So please given privacy to all users.. Thank you!

Badoo Customer Reviews Overview

Badoo is a dating-focused social network that offers a platform for users to meet new people. With a user base that spans across the world, Badoo provides features such as chat, photo and video sharing, and instant messaging. Users can create profiles, connect with others based on location, and use search functions to find individuals who share similar interests. The service is accessible via their website and mobile applications, catering to a diverse audience seeking social connections and potential dating opportunities.

Badoo In-depth Review

User Interface and Design:

The website layout and navigation of Badoo are user-friendly and intuitive. The design is visually appealing, with a modern and clean aesthetic. Users can easily navigate through different sections and features, making it easy to find what they are looking for.

Registration and Profile Creation:

The sign-up process for Badoo is simple and straightforward. Users are required to provide basic information such as their name, email address, and date of birth. Profile customization options are extensive, allowing users to add photos, write a bio, and specify their interests and preferences. Privacy settings are available, giving users control over who can view their profile and personal information.

Matching and Search Functionality:

Badoo's matching algorithm provides accurate and relevant suggested matches based on users' preferences and interests. The advanced search options and filters allow users to narrow down their search criteria to find compatible matches. The compatibility algorithms take into account various factors to ensure better matching results.

Communication and Messaging:

Badoo offers a variety of messaging features and options for users to connect with each other. Users can send messages, emojis, and virtual gifts to express their interest. The platform also provides chat rooms and forums for users to engage in group discussions. Additionally, Badoo offers video call and voice chat capabilities for more interactive communication.

Membership and Pricing:

Badoo offers both free and premium membership options. Free members have access to basic features, while premium members enjoy additional benefits such as advanced search filters and unlimited messaging. Pricing plans for premium membership are available at affordable rates, and the platform accepts various payment methods for convenience.

Safety and Security:

Badoo implements verification processes for user profiles to ensure authenticity. Users can report and block individuals displaying inappropriate behavior, and the platform takes swift action against such accounts. Measures are in place to prevent scams and fake profiles, providing a safer environment for users.

Mobile App Experience:

Badoo offers a mobile app that is available for both iOS and Android devices. The app provides the same functionality as the website, allowing users to access their accounts and use the features on the go. User reviews and ratings on app stores are generally positive, highlighting the app's usability and performance. The app is synchronized with the website, ensuring compatibility and seamless transition between devices.

Community and Social Features:

Badoo has a vibrant and engaged user community. Users can engage in various social networking elements, such as liking and commenting on each other's profiles. The platform also offers virtual gifts that users can send to express their appreciation. Badoo organizes events and meetups, providing opportunities for users to connect in person.

Success Stories and Testimonials:

Badoo has numerous success stories of real-life matches and relationships. Satisfied users have shared their testimonials, highlighting the platform's effectiveness in finding compatible partners. The platform also provides statistics and data on its success rate, giving users confidence in its capabilities.

Customer Support and Assistance:

Badoo offers reliable customer support that is available and responsive. Users can contact support through various channels, including email and live chat. The platform also provides a comprehensive help center and FAQ section for self-assistance, addressing common queries and concerns.

Overall User Experience:

Users generally report high satisfaction with their experience on Badoo. The platform stands out compared to other similar platforms due to its user-friendly interface, extensive features, and active community. Recommendations for improvement include enhancing the matching algorithm and providing more personalized suggestions based on user preferences.

Pros and Cons:

Key advantages of Badoo include its user-friendly interface, extensive profile customization options, and a vibrant user community. Limitations to consider include occasional fake profiles and the need for further improvement in the matching algorithm. Unique features of Badoo include its virtual gifts and the organization of events and meetups, fostering a sense of community among users.

How to file a complaint about Badoo?

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- Summarize the main issue with Badoo in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Badoo. Mention key areas of concern, transactions with the company, steps taken to resolve the issue, personal impact, and the nature of the issue.

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- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

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- Review your complaint for clarity, accuracy, and completeness before submitting it.

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- Click the 'Submit' button to submit your complaint or review.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps carefully to effectively file a complaint or review about Badoo on ComplaintsBoard.com.

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