[Resolved] Badoo — fraudulent account creation and unauthorized personal data usage
Here is a very dirty way Badoo conducts business. Under the disguise of answering questions about your friends, the Badoo Facebook application takes advantage of access to your personal information and creates a public dating profile without your knowledge. To make it look as if it was a genuine account they even make choices for you by specifying various criteria that you are looking for in a date. So, you end up receiving dating requests from all sort of freaks although you are not looking for any dates, whatsoever.
Okay, so far so good, you can ignore those and treat them like spam in your inbox. But, what do you explain to your friends when they search for your name in Google and they see that according to this profile, you are open for dating, but at the same time have a successful marriage with 3 children? What about the husband himself? Well, it gets even dirtier than this.
Next, try to clean your public image and delete the profile: surprise, it doesn't work since you are not the one who created it in the first place, it was the Facebook application that created it and their system is configured in such a way that only those who personally created a profile are allowed to delete it. Since you never personally created the dating account you are out of luck.
Next logical thing is to file a complaint with their support department to have the account deleted at their end. Do they respond? Nope.
And here is how they artificially boost their membership base to trick their potential legitimate users that they become members into a large dating site.
I think this application should be banned from Facebook as it uses way too dirty methods taking advantage of the access that they get to Facebook users personal data.
Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.
Badoo Trading Customer Care's Response, Aug 23, 2018
Thanks for your update on this review.
Please allow me to assure you that a profile on Badoo will not be created without your authorisation. If you would like some assistance with deleting your account, please message us with your registered email address and we will assist with this, if you registered via Facebook, your Badoo email will be the one you use to sign into Facebook. We can also request the removal of your information from public search results on Google but we'll need to locate your profile first.
We look forward to hearing from you and helping to resolve this issue you're experiencing.
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