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Aveda Corporation / return of product for a refund

1 Huntington Beach, CaliforniaHuntington Beach, United States
Contact information:

I am very frustrated with your financial department in dealing with my refund on returned products from my salon.
I asked them to not refund my money to the account they have on file because it is closed...They did it anyway and my old bank has returned the deposit. so now my money is in the wind...
I asked for a check and the woman I am dealing with for some reason has made this personal. I just want my funds back in my business.
I did everything that was asked of me and Aveda has received the product and it has been inventoried. However, they are not willing to do the same by putting my refund in a check and mailing it to me.
Jeanne Stanton and Bridget Schmidt are who I am dealing with. Bridget told me she would tie this up forever because she did not want to do the right thing. just refund my funds.
I have had the poorest experience with AVEDA from cradle to grave!!!

Lisa Williams
Simply Elegant Beauty Boutique, INC. (DBA) My Salon Bellissima
16562 Gothard Street A
Huntington Beach, Ca 92647
refund #[protected]
Amount of refund $1194.35

Dec 27, 2017

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