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AutoZonecustomer service

1
T Nov 14, 2017

I make it a habit of calling the store before going in to check on price and brand of the part I'm looking for. I called the new store at 2701 s university drive in Davie, FL and the gentleman picked up and immediately places me on hold. I hung up after around 8 minutes. I go into the store which is empty; not another customer in sight. 2 ladies are eating lunch and one gentleman chatting with them. Then why am I placed on hold so long? I advised the service guy of my holding and he pretended not to hear me. I walked out. Wouldn't buy a part from these unprofessional people again.

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