AT&T / wireless services
I have been with att for 9 years and directv for 17.
I called today to add a line to an existing acct with 3 lines.
I was told they needed to run a credit check.
this is ridiculous. I understand if you're a new customer, but not for someone who's been with them for so long.
I have auto pay and I have never been late.
they would not waive this requirement. they claimed it was only a soft inquiry, but it would show on my credit report.
that's not a soft inquiry.
they do not need to do this.
I told them I would leave them
they did not care whatsoever.
Updated by spaniard29, Sep 29, 2017
thanks for the advice
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