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American Tax Relief / Withdrawal of 8,000 dollars without authorization

8383 Wilshire Blvd. suite 900Beverly Hills, CA, United States Review updated:
3.55
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After authorizing this company the initial payment of 3, 900 dollars to resolve my tax problem, a Mr. John Buckner contacted me again to inform me of a second company named as Tax Group would be handling my file and an additional 8, 000 dollars would be required for their services. Despite my verbal insistence that I did not wish to have a second company prepare my taxes and informing Mr. Buckner of my wish to get the taxes prepared locally, I was led to believe American Tax Relief was a separate company by the customer services representative, Edna Silva, and Tax Group receives clients from American Tax Relief. Based on this, Edna said she would need an IRS form 8821, to obtain my tax info. This form has no authorization or account information for withdrawal for payment of any kind. However, after my statement to Mr. Buckner at the close of business on Friday, Sept. 12, 2008, the amount of 8, 000 dollars was withdrawn by Tax Group, on Sunday at 11.32 pm.
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Ve
  27th of Sep, 2008
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American Tax Relief is not a firm at all. It is a sales company. The people whom you talk to over the phone are sales men who don't even use their real names and use a script (That's right! Everyone hears the same thing!). They promise you that you "qualify" for things you would automatically qualify for when you call the IRS yourself (example: penalty abatement--everyone qualifies for this!), and only care about charging you for their "services." They will bend over backward to make sure they take your money while you are still on the phone!--they will charge multiple cards and will take over-the-phone checks from multiple people, so that they don't lose out on money.

They submit paperwork with the IRS, but beyond that they do nothing else. The only time they call the IRS is to see if you have accrued any more debt, so they can then call you and charge you even more money to continue with the case. This happens a lot because when you owe the IRS, interest accrues almost daily, and they see this as an opportunity to squeeze more money from you. If you refuse, and you want to cancel your "case" at this point, you lose all money "invested" because they will not refund you.They let the piles and piles of mail from the IRS (on your behalf) accumulate for weeks, and won't even open it up!

When they receive mail from a "client", they look for checks inside, and throw out the rest-- they don't care about complaints or hand written grievance letters because they get them all the time. And if you refuse to take their services, and they feel like you're asking too many questions, they will not hesitate to curse you out over the phone! The sales men even have the top dog, Alex, listen in, and he then tells the sales guy what profanity to say to you over the phone!

The second company they refer you to to file taxes (Tax Group) was started by American Tax Relief owner, Alex. Do not do business with either of these groups. They will have you believe Tax Group is in another location, when in reality it is right in the next cubicle! They only care about charging your credit card/bank account, and do not move a finger to cease levies or file your taxes. They even will call your bank impersonating you with the information you provide (i.e social security number and account numbers) to make sure you have enough money in your bank account (and I don't mean calling as a company, I mean calling as you!)

They will not take your phone call unless you owe a minimum amount of money, so they can charge their "minimum, " and their sales men receive commissions off of the sales they make in a day (like any other sales company)--- this is the reason why the first question you hear when they answer is "How much do you owe?"

Long story short, Do not do business with American Tax Relief or Tax Group. They are the same entity. They will not help you, and only have you accrue more debt to then charge you more! They impersonate you and lie to you. Do not take that chance!

BTW, they are located at 8383 Wilshire Blvd, Beverly Hills, CA-- and they use their location to their advantage. When they say to you over the phone "would we be located in Beverly Hills if we were ripping people off?" ---red flag! location doesn't mean a thing- it just means that they can afford to pay rent with the money they have taken from desperate people through lies and deception! Beware of this company.
Al
  16th of Feb, 2009
Agree Disagree 0 Votes
These people are still out there trying to rip people off by taking their money and doing nothing to help clear their taxes.

Why are the American Tax Relief company given the opportunity to advertise on national television knowingly that this is a scam to rob people of their hard earn cash.

I think the government or responsible authority should get hold of this practice before its too late. There are too many firms/companies that are robbing people of their monies.

Please help us by stopping these people.
Ry
  11th of Aug, 2010
Agree Disagree 0 Votes
Most the people you talk to when you first call these companies are not authorized to handle any tax cases. He is neither an attorney, CPA, or Enrolled Agent which is required for one to represent someone before the IRS.

American Tax Relief has the WORST reputation in the industry.

Most of these companies are sales based, and not service based companies. When things go wrong - they rely on the service agreement.

When you call Titan Tax Relief, Prefferred Tax Releif, Nationwide Tax Relief, American Tax Relief, Tax Masters, and most the others, your call is directly connected to a salesperson, not someone who is authorized to handle your case, and technically that person is not legally allowed to give you tax advice either.

However, there are a few tax resolution companies which are run correctly.

One is Tax Resolution Professionals, www.taxresolutionprofessionals.com They are owned and operated by attorneys with no salespeople. They are based in Los Angeles as well. When you call them you speak with attorneys the entire time on your case. I have had two friends use them and they were extremely happy with the result. They have an extremely good reputation in the industry.

There are a few other good companies out there as well, but you need to look in depth to make sure they are legitimate.

The key is, when you call a tax resolution company, ASK who you are talking to! Most likely it is NOT an Attorney, EA, or CPA, but just another unqualified salesperson!

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American Tax Relief Logo American Tax Relief
Customer Service
Overall Satisfaction Rating

7 Reviews
8383 Wilshire Blvd.,suite900
Beverly Hills
CA
United States - 90211
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