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AMC Theatres / free beauty and the beast pin

1 Arcadia, CA, United States
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I am a stubs member and I got notified thru the app that if we watched the beauty and the beast on opening weekend in Dolby theatre we would receive a free pin. My daughters are pin collectors so I decided to spend the extra money on tickets to receive the pins. The only show time at my local AMC, santa Anita 16 in Arcadia with available seats was the 11 pm showing. My kids range from 9 months to 14 years old so an 11 pm showing wasn't ideal for a Sunday night but we were willing to sacrifice for the free pins. We purchased 8 tickets on line thru the app and when we finally arrived we were told they were no more pins. At this point I tried not to get upset in front of my kids but I spoke to a manager and was told every showing was practically full but if they were only offering it for the Dolby theatre then they should have know exactly how many they needed. She said that they weren't sent enough pins even though they requested more. I looked on my app, on the website and nowhere it said (while supplies last) which is what I expected to see if they were only sent a certain amount. This is our go to theatre so I would appreciate it if you kept your word and send me my pins.

Mar 20, 2017

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