AMC Theatres / AMC Entertainment Holdingscustomer service

My family and I went to mission valley AMC about 9:45 PM on Friday November 23 2018 we are A list members so go to the Alist line and waitimg for our turn to go the ticket window there was only one girl at the box office I know she was very busy but she kept on calling people from the other line and we were standing in line for fifteen minutes she didn't even noticed that my family was standing in line so I suggested that just to customer service we all walk in the building towards customer service when got there we didn't a hello welcome to AMC theatre my name is and how may I help u the GirlAlex was like sitting down and slouching the other guy was standing up they were in deep conversation not even a smile and my family told them what happened Alex was like should have gotten ur tickets at the box office and the guy said that also not even a apology let us help u here we will do it this time but there should not be a but especially for Alist customers I never complained about AMC I really enjoy going to the movies and almost every other daySee the Top 10 Worst Complaints in San Diego, CA.have good holiday season than u

Nov 24, 2018

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