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Albertsons - Service Deli, Palm Desert / christina in the service deli is the rudest and disrespectful employee!!!

1 Palm Desert, CA, United States
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I am a regular customer with Albertsons 6567 off of Washington St in Palm Desert, CA. Have always been helped with amazing service until you hired Christina in the Service Deli. I am never greeted or even acknowledged when I shop in the Service Deli department when she is scheduled. I have continued to see her texting on her cell phone, holding conversation with other employees (not work related) and purposely walks by many customers without even recognizing their presence. After today, I will no longer shop at your store or any other Albertsons! When I finally got her attention, 15 min. waiting, she interrupted me and stated she is busy and I will have to wait for someone else. She did not even say hello or greet me politely. Then, she went into the back of the department and pulled out her cell phone. I left my grocery cart, picked up my grandson and left the store immediately. Management or lack of proper management has changed in the department as well as the entire store. It is a shame how Albertsons seems to focus on profit rather then filling the needs of each individual customer. Months ago, prior to Christina's presence, the tall young man, Byran ran the department amazingly and always made me fill welcome. Customer Service needs to be first priority and proper hiring skills needs to be revised

Sm
Nov 10, 2018

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