AKAI / DVD Player / Remote control, power and other problems
We got information from public that Akai company also one of the best company in the world based on that we have purchased one DVD player (Model No.301AS) in the month of Aug-2006 from the authorized agency at Vizahakapatnam. It was used by me for 15 days then i got frequent repairs like Remote control, power dead etc. It has been informed to the agency and they recommended one Authorized Akai service center to rectify the repaired items.
I have given the set to the center, as on date it was not rectified and they are giving some reasons. As we aware the set was not functioning properly with in the Warranty period it has to be replaced by new one, but now we got information that they are going to replace the repaired components. Now our query is how the new set will get repair with in the short period? What is the Guarantee if the set is repaired and how long it will work? The agency where I purchased address is as below:
Shop No.1, Ground Floor, Diamond Towers, d.no.47-10-6, near Diamon Park, Dwarka Nagar, Visakhapatnam-530016.
The Service Center where I have given my Dvd Player is as below
Visakha Customer Care Centre
47-7-30, opp.ing Vysya Bank, 4th Lane, dwarkanagar, visakhapatnam-530 016. Ph.no.[protected],2597113,2791149.