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Airtel Landline / bill even after disconnection

1 India Review updated:

I had given a request to transfer my telephone from Vasant kunj to Rohini as I was shifting there, according to costumer care people it would be done in 4-5days time. After receiving no call from their end I called the customer care again in 1st week of march and they said that no connection is available on my new address(who was supposed to intimate me about that - extreme negligence of responsibility by airtel). So I requeted them to cease my bill from the day I requested the transfer and i would clear the dues. I even gave an email few days later.But the bill came on coming,after so much discomfort, i keep on calling them explain the customer care people everything all the time but never get any feedback. I am highly dissatisfied with their service and would approach consumer court if the things are not sorted and my bill is not deducted from the day I asked for the phone transfer.

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