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Aflac / crap customer service & require social security number on everything

1 1932 Wynnton RdColumbus, GA, United States Review updated:
Contact information:
Phone: 877-353-9487

First of all this company hires the stupidest females anywhere. They kept asking for my social security number even after I quoted a few HIPPA Laws. Then the long delays in paying my claims. They want the receipt, description of my medicine and bank statement showing I paid for it. I hate this company and the idiots that work there. It's a waste of time. Better off finding another company that offers similar service. I plan to file a complaint with the H.S. Department of Health & Human Services http://www.hhs.gov/ocr/privacy/psa/complaint/index.html I suggest others do the same.

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Comments

  • Ca
      29th of Mar, 2013
    0 Votes

    Aflac doesn't cover prescriptions. HIPPA doesn't cover anything about social security numbers. It's only about how your medical information is handled. Aflac wouldn't ask for your bank statement to show you bought medicine because it is not a covered benefit. So what is this about? It doesn't make sense. Sorry.

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