SUBMIT A COMPLAINT / expired miles


I have an aeroplan account which I misplaced as of 2013 however recently realised I had accumulated quite an amount of points 39, 193 to be exact, which were NEVER redeemed. I recently came across my account and hence am requesting if there is there any way to contact Aeroplan and have these points reinstated.

I understand there is a proceedure to reinstate points, but I think that is for a small amount of points. As mine is quite an accumulation, can Aeroplan make an exception and I will use them asap.

My account no. and points accumulation is in the attachment taken from a screen shot from my emails as I was sent updates up until 2013.

Thank you,


Mar 29, 2018

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