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Potlatch Resort
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3.0 4 Complaints
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Potlatch Resort Complaints 4

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12:06 pm EDT
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Potlatch Resort Potlatch Resort Campground

I just check back here for a look around one year after complaining. So far there is no improvement at all. Same lazy employees only this time they appeared to have under age workers cleaning up the lot. What a dump NO IMPROVEMENT . Recommedations are avoid if at all possible. The Pot Latch Potlatch Resort in Laconner Needs improvement.

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beat again
US
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Aug 27, 2018 7:01 pm EDT
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Potlatch at Laconer is gone. Now a good sam park run by the marina?

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N
4:30 pm EDT

Potlatch Resort refund wanted breached contract filthy operation

Advance resorts of america potlatch resort laconner washingtom, At first look everything seemed good. Outdoor park tidy although seemed to have many puddles of water around campsites. The recreation room and showers are terrible. There is no handicap access to the weight room that I could find, the swim pool downstairs was nice, there are two hot tubs. The showers and the entry to the pool are horrible. The vinyl matt on the floor is filthy. I stayed one week and never saw a janitor team. Each morning a front desk personal quickly attempted to clean the place but it was just not getting done. The employees seemed more concerned with their own personal tasks then with customer service. I mostly saw them sitting in front of a computer screen or reading a book. The maintance personal spent most of the time tinkering with small gas powered engines then with maintaining the spa. During our stay the hot tubs lost heat twice. The pool and spa closed down unexpectingly and then two nights later the place opened up at midnight for a loud private party that campers could not attend. Who ever is in charge of this place should travel up there and clean house. By the way they are generally way over priced for the few services they provide. Not a happy camper, this place needs help.

Read full review of Potlatch Resort and 37 comments
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Gayle R
Independence, US
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Jul 19, 2021 5:16 pm EDT

I don't understand how there's not a lawsuit against this company. Has anyone successfully cancelled their membership?

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lila1881
Portland, US
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Oct 13, 2021 11:21 am EDT
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Replying to comment of Gayle R

I just received a letter saying if I didn't pay up to date that they were putting us in collections. I sent a letter two years ago to end our membership, per what I was told when I called. Researching now to find out how to get a lawsuit to end this fraud.

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Jacqueline L-H
Seattle, US
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Dec 11, 2020 6:03 pm EST

Just received a one time offer and membership cancelation from ARA. Pay $500.00 and past due maintenance and fees are paid in full (via a 95% discount ) and membership is canceled. I this legit?

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Du H
Beaverton, US
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Feb 10, 2021 3:40 pm EST
Replying to comment of Jacqueline L-H

I received the same offer to cancel ARA today. Pay $500. Have you done anything with it?

C
C
CampPNW
US
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Sep 09, 2019 3:32 pm EDT

Interested in a class action suit to get our 'buy in' money back. Have ALL paperwork back to 1996. This is NOT a membership only organization any longer and WE WANT OUT. Both parks have run down to the point of looking like homeless camps. Unsecure and dangerous.

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P Thompson
US
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Jun 05, 2019 7:08 pm EDT

I see the link to a class action lawsuit site, but has anyone actually started the process?

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Spokanite
US
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Mar 12, 2019 4:53 pm EDT
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Class Action Filing for Washington State: http://sgb-law.com/practice-areas/class-actions/

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looner
US
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Mar 11, 2019 3:30 pm EDT

We too want to get out of the contract for maintenance fees. Hopefully some sort of class action lawsuit will happen.

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Spokanite
US
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Mar 11, 2019 1:09 pm EDT
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I have never seen a positive comment about this organization. Seems like there should be enough people to file suit.

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Daisybev Ball
US
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Oct 20, 2018 10:50 am EDT

I have heard many comments about Class Action Law Suits agains ARA. Has anyone been successful? I too want out of the contract.

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JulieMac22
US
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Jun 18, 2018 2:23 pm EDT

My husband and I got roped into this predatory scam in the early 90s, with promises of upkeep, additions and telling us we couldn’t afford not to buy it! We actually camped at paradise cove two times since we bought it and have not been there since because it felt like a sleazy unsafe place - like a pedaphile would jump out and snatch our kids and murder us in one fell swoop the 2nd time we were there. We continue receiving maintenance and management fee invoices. What a waste of paper. No way in heck we will ever pay them a dime! Typically when you purchase something, you receive something for the money. I would be interested in a litigation, not necessarily class action but, I bet I can find predatory lending practices that they have violated and if someone would send me some current photos of the place, I can do some research and see if I can’t either find someone to represent us in the State of Oregon or Washington - wherever they are registered. May be both or could even be federal because they mail to Oregon from Washington so it crosses state lines - their practices of trying to collect a predatory loan. If someone would help with a filing fee, I would be able to represent us pro se. I have tons of law firm experience and have done my own real estate disputes and won. If it went to trial, the court assign an attorney to assist since we are rep’ing ourselves. Or, if it looks super promising- if I find a smoking gun in my research and it is a slam dunk. I can simply write a demand letter and see how it goes. Anyone interested, private message me at mcjewells@yahoo.com. No filing fees or anything needed from anyone right now an hopefully throughout - except in your email, tell me your full name, date of purchase, amount owing and orig purchase price if you remember. If anyone has their original contract, I would LOVE to revisit it and help us all get out of this & and maybe with a refund, as well!

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Alexander Milan
US
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Nov 05, 2018 11:13 am EST
Replying to comment of JulieMac22

Am Interested, and probably have all documents dating back to 1994

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P Thompson
US
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Jun 05, 2019 7:18 pm EDT
Replying to comment of JulieMac22

Has anyone actually gone forward with this? I've been trying to cancel this and get out of this.

K
K
Kitfox
US
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Aug 27, 2017 5:11 pm EDT

Would like to know if anyone has been able to get out of the ARA contract.

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M
7:54 am EDT

Potlatch Resort Potlach RV resort

I visited friends staying there over the weekend, who rented a trailer. I would have insisted on a partial refund! The trailer wasn't cleaned well from the previous occupant. The was rancid grease in a frying pan, the "list of utensils" that was supposed to be the was was lacking. The site has -zero- to offer, it's not really within walking distance of anything. The only amenities on the site weren't functioning. The pool and hot tub was closed and the staff didn't seem to make much of an attempt to fix them. The kids where shooed away because the ping pong table was "broken". I would never pay to stay at this place.

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Update by Michael Papa
Aug 17, 2008 7:54 am EDT

I visited friends staying there over the weekend, who rented a trailer. I would have insisted on a partial refund! The trailer wasn't cleaned well from the previous occupant. The was rancid grease in a frying pan, the "list of utensils" that was supposed to be the was was lacking. The site has -zero- to offer, it's not really within walking distance of anything. The only amenities on the site weren't functioning. The pool and hot tub was closed and the staff didn't seem to make much of an attempt to fix them. The kids where shooed away because the ping pong table was "broken". I would never pay to stay at this place.

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3:55 am EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

Potlatch Resort Filthy

Advance resorts of America Potlatch resort Laconner, Washington. At first look everything seemed good. Outdoor park tidy although seemed to have many puddles of water around campsites. The recreation room and showers are terrible. There is no handicap access to the weight room that I could find, the swim pool downstairs was nice, there are two hot tubs. The showers and the entry to the pool are horrible. The vinyl matt on the floor is filthy. I stayed one week and never saw a janitor team. Each morning a front desk personal quickly attempted to clean the place but it was just not getting done. The employees seemed more concerned with their own personal tasks then with customer service. I mostly saw them sitting in front of a computer screen or reading a book. The maintenance personal spent most of the time tinkering with small gas powered engines then with maintaining the spa. During our stay the hot tubs lost heat twice. The pool and spa closed down unexpectedly and then two nights later the place opened up at midnight for a loud private party that campers could not attend. Who ever is in charge of this place should travel up there and clean house. By the way they are generally way over priced for the few services they provide. Not a happy camper, this place needs help.

Read full review of Potlatch Resort and 1 comment
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bobby
US
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May 03, 2009 12:19 pm EDT

One Year Later No Improvement.

Overview of Potlatch Resort complaint handling

Potlatch Resort reviews first appeared on Complaints Board on Jun 10, 2008. The latest review Potlatch Resort Campground was posted on May 3, 2009. The latest complaint Potlatch Resort Campground was resolved on May 03, 2009. Potlatch Resort has an average consumer rating of 3 stars from 4 reviews. Potlatch Resort has resolved 2 complaints.
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  1. Potlatch Resort Contacts

  2. Potlatch Resort phone numbers
    +1 (800) 445-9519
    +1 (800) 445-9519
    Click up if you have successfully reached Potlatch Resort by calling +1 (800) 445-9519 phone number 0 0 users reported that they have successfully reached Potlatch Resort by calling +1 (800) 445-9519 phone number Click down if you have unsuccessfully reached Potlatch Resort by calling +1 (800) 445-9519 phone number 0 0 users reported that they have UNsuccessfully reached Potlatch Resort by calling +1 (800) 445-9519 phone number
  3. Potlatch Resort address
    420 Pearl Jensen Way,, La Conner, Washington, 98257, United States
  4. Potlatch Resort social media
  5. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 01, 2025
Potlatch Resort Category
Potlatch Resort is ranked 261 among 516 companies in the Travel and Vacations category

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