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1.7 115 Reviews

Adecco Group Complaints Summary

19 Resolved
96 Unresolved
Our verdict: With Adecco Group's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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7:16 am EDT
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Adecco Group pf amount not credited after confirmation

Dear team,

This is to inform you that my pf amount not credited till time.

My documents are submitted on 30th may'19 but till time there is no confirmation about my pf amount after receiving the sms on 4th june'19 that "my documents are submitted and the claim status will be updated after 3-4 weeks".

As I already sent the mail to pf services for confirmation about my pf after 35 days and he confirmed me that please wait for 45 days but the pf services didn't confirmed me that my documents are getting hold.

On 18th july'19, I was shared cancelled cheque copy due to which my docs are paused but still after 4 days there is no confirmation about my pf docs are processed or not?

Is this the right way to communication?

I was very much happy with the services/opportunities of adecco but after this my all trust is in doubt.

Pls. Help to resolve the issue on urgent basis as I need the amount for my medical issue.

My details are mentioned below:

Adecco employee code - d42254
Full name - vikrant anand
Father's name - kishan kumar
Client company - vodafone idea limited
Location - lucknow
Doj - 06-08-2015
Id: pybom00342720000782656

R's,
Vikrant anand
[protected]

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2:49 am EDT

Adecco Group payments

I have noticed that I haven't receive full amount of salary and I informed my direct manager at workplace and my manager at Adecco branch. I was waiting for the money (£470) for more than 3 months sending emails everywhere I could and everywhere I have answer: yes, we will pay... Now it is starts again, £270 in missing payments for holiday and standard hours and all singing the same song or not answering at all, including the main Adecco hub. That's disgusting... We have to pay bills as well, did you know that dear Adecco workers? Get your job done properly or leave I you can't do it!

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10:59 am EDT

Adecco Group adecco office in janesville, wisconsin 53545

I was placed an assignment at OSI awhile back. The first day I went I stood at the office window for 15 minutes. While they sat in there laughing and then I just went on in. I was told to go sit in the lunchroom someone would come get me to start. I sat there over an hour no one ever came, so I went outside to my van and called adecco. She apologized for their rudeness and said it must of been a misunderstanding on OSI part. That she would start me another day. I told her I'm not interested in working for a company like that. Somehow she still had me down to drive a hour away the next day after already driving there for no reason. Then turned around and put me down as a no call no show for the 2nd day. Knowing they messed up and said I can't be placed anywhere for a couple months when I called today. Trying to figure out why the first day wasn't mentioned in these notes and while they can't admit they're fk up. I don't like liars or people to switch the situation so they can look good I can be reached at [protected]. I have all my messages and screenshots from that day I don't erase anything

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7:33 am EDT

Adecco Group unethical behaviour

Phoned on the 14.04.2019 at Barking Adecco UK an hour before start time and as told in no uncertain terms this was unacceptable and contract was cancelled that day.

Was advised on 17.04.2019 that my timesheet was not going to be submitited due to being late. This was done on the 14.04.2019 at 18.00pm accepted on the 17.04.2019 at 8.30am in the morning and was advised by Adecco at 10.00am.

No contact 18-19.04.2019 Until today at which i was asked to delete timesheet for this week when i made it clear i was available.

Camden Brewery UK whom I worked for was very happy with my work to my knowledge and was considering making the opportunity permanent.

I look forward to your response and thoughts.

Yours Sincerely

Bradley Rudelhoff
Bradley.[protected]@gmail.com
[protected]

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5:41 am EDT

Adecco Group the system

My name is Sara Brandt and back in 2016 I accidentally clicked that I had no background and now I am paying for it still. All I want to do is work and i live in a small town called corry and adecco is the main temp agency and i have a 8 year old son to support being a single mom. I just want to work and because of one mistake I've been screwed out of so many jobs and I want to fix it. I didn't mean to click no because even while I was filling it out I was talking to the lady about my past. So please someone help me fix it so I can get a job please I'm begging you.

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12:42 am EDT

Adecco Group payment issues

Media advisory

Media advisory for march 27, 2018

Media contact: tim bell, [protected] [protected]@chicagoworkerscollaborative.org

Temporary workers protest abuses at packing house

Demand adecco and osi foods stop wage theft and other abuses

What: protest and press conference - temp workers at osi foods in chicago's back of the yards neighborhood will denounce violations to their rights.

Who: adecco temp workers working with osi foods; leaders with chicago workers' collaborative

When: wednesday, march 27, 2019 at 2:00pm ct

Where: osi foods, 4545 s. Racine, chicago, il 60609

Background: workers who labor at osi meat company through a temporary agency, adecco usa, inc, will denounce violations to their rights.

The adecco group, based near zurich, switzerland, is the largest staffing firm in the world, and a fortune global 500 company. Adecco operates an unregistered temp agency on the premises osi foods in violation of state temp agency regulations.

Workers allege the following:

1) adecco owes workers stolen wages

2) adecco gave notice to workers that they would be paid $15.00/hour but of the wages it has paid, workers only received $12/hour

3) adecco retaliated and fired a worker for concerted activity in violation of state and federal laws

4) adecco illegally forced workers to receive payment by payroll cards instead of giving them the option of receiving payment by check.

In addition, it is our understanding that, as a condition of employment, adecco obligates workers to agree to arbitration agreements, requiring workers to settle disputes individually through a system of privatized justice rather than before a court of law.

One single mother with four kids faces homelessness after receiving only about $300 for 4 weeks of working for adecco and osi foods. This mother went to adecco headquarters in the loop on 3/19/19. Adecco promised to pay her with emergency checks. The following day, 3/20/19, the worker returned to pick up her payment as promised but adecco reneged on their agreement.

Workers demand that adecco and osi foods co. Immediately meet with workers, their attorney and community organizations to resolve these injustices.

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3:01 pm EST

Adecco Group representative patti

She was rude, not helpful and told me I was wrong about my account when I was correct about my account. She told me she was not willing to call another office that would verify my correct account and she WOULD NOT call them, but yet the other office was more then able and welcome to call her. I thought she was very rude, not helpful or pleasant. I would suggest finding another person because she was not a pleasant experience and her tone towards me was rude and the constant need to over talk me when I was trying to explain something.

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3:08 am EST
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Adecco Group pf transfer issue

Respected sir,

this is informing to you I have worked reliance life insurance through adecco flexione solution. I had left the job on 30/11/17. my pf a/c no. is py|bom|34272|886052; I submitted my pf forms on 26 apr 18. docat no :- [protected] but still I have not received my amount. I have tried to reach the pf enquiry office in all the possible phone number, but unable to reach any body. I have no idea on my pf a/c, whether it's been processed or not.. no one responsing me. kindly let me know the status of my pf money
My aadhar card still update pending, please update sir

Details are mentioned below:

Name: aatish c mande

Emp no - e67488

Previous job - bajaj finance

Consultancy - adecco support centre

mobile no :- [protected]

Sir, kindly please look into the matter as soon as possible.

Regards

Aatish c mande

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Update by Mande Aatish
Jan 30, 2019 4:48 am EST

UAN NO :- [protected]

Update by Mande Aatish
Jan 28, 2019 3:10 am EST

Respected Sir,

This is informing to you i have worked Reliance Life Insurance through Adecco flexione solution . I had left the job on 30/11/17. My PF A/C No. is py|Bom|34272|886052; I submitted my PF forms on 26 Apr 18. Docat no :- [protected] But still I have not received my amount. I have tried to reach the PF enquiry office in all the possible phone Number, but unable to reach any body. I have no idea on my PF A/C, whether it’s been processed or not. . No one responsing me. Kindly let me know the status of my PF money
my aadhar card still update pending, please update sir

Details are mentioned below:

Name: Aatish C Mande

Emp No – E67488

Previous Job - Bajaj Finance

consultancy – Adecco Support Centre

mobile no :- [protected]

Sir, Kindly please look into the matter as soon as possible.

Regards

Aatish C Mande

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12:50 pm EST

Adecco Group adecco

I have gone to Adecco a total of 3 times over the years in attempts to find a job. Each time I have dealt with them it has been a horrible experience. The first time they sent me to be interviewed for a position then claimed the company didn't take any of the adecco people, and then I never heard back. The second time the recruiter sent me a link to fill out some info for a job, I had trouble opening the link and when I asked the recruiter for help I never heard from him again. This most recent time (today 12/10/18) I applied for a position and recieved a text from a woman claiming to be a recruiter. She asked when I would be able to start, and when I replied I never heard back from her. When I tried contacting her again all she said was to follow the link, and let her know if I have trouble. I told her I never recieved any link, and all she kept saying after that was "have a good day". Why does this keep happening? I just want a job!

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10:51 am EST
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Adecco Group my pay

I have been working for adecco in Frankfort ky I got my paycheck in my bank and it is wrong the pay roll center says I made 798 dollars the took 178 in taxes I should have got 616 dollars but i only got 462 I also hurt my neck and back working and I am going to the doctor Monday then im calling a lawyer I will sue adecco and radial I want all my money that is owed to me today and I am not going back to work for adecco or radial

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11:17 pm EST

Adecco Group pf second amount not received

Sir mera pf ka second ammount abhi tak nahi aaya hai aur mei bahut hi pareshanm hu sabse badi galti adecco walo ki ye rehati hai ke ye kisi bhi cheej ki updation nahi dete hai nahi text message se aur na hi mail se maine pf procedure ke hisab se complete tarike se adecco walo ko mail kiya mera first ammount to aa gaya lekin pension ka second ammount abhi tak nahi aaya hai aur inki galti ye hai ki inhone second ammount wale courier jo ki inki taraf se veryfy hokar aata hai usse inhone bheja waha se but inki taraf se delevery adress puri tarah se courier par nahi likha tha ji wajah se wo courier sirf dayalbagh post office tak hi pahucha aur waha se hi courier insuficant adress likh kar wapas banglor chala gaya jiss wajah se bahut pareshan hu aur ye log bolte hai ki fir se form 10c bhar kar bhejo mei bahut pareshan hu aap jaldi se mera second ammout credit karwa dijiye sir plz plz plz ab mei ye chahta hu ki mera wo hi courier jo wapas inke paas aa gaya hai ussi ko sahi pate par adress conform karke bheja jaye meri aapse ye request hai aur inki taraf se nahi koi call uthata hai aur nahi koi responce deta hai mei bhaut pareshan hu mujhe paiso ki bahut jarurat hai aur iski jankari mujhe meri mail id par di jaye

Rinku pandey

Emp id e64202

Mob. [protected]

Mail id [protected]@gmail.com

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12:53 am EST

Adecco Group adecco employment

Hi I signed up with Adecco at the Oshawa office on Tuesday which is still not complete. The women who assisted me gave me two test which I had completed. She stated that I would have to wait for the Health And Safety test until they got my files tranfered from N.S well it dose not take two or three days to transfer from one computer over to another. She said she would follow up with me never herd from her. I called Wednesday morning around 8am one of the office people said she was in a meeting. I called 3pm one of the office people answered and said that she was in a meeting and that she would call me back, well called right back and told them to for get it and don t worry about it that I would be going somewhere else. They didn't seem all that concerned about losing a client. I can say one thing when I use to work for Adecco employment from 2011 to 2015 I never once got the run around like I did at the Oshawa office.

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9:33 pm EST

Adecco Group recruit service at adecco agency in joplin missouri

Yes, I was Employed by Adecco out of Joplin Missouri. Through the services I was placed at Cst Storage Inc in Parsons, Ks. I loved the job until I was removed.

On October 1st, 2018
I reached out to [protected] at 11:50am to Alert Stephanie that due to the medication still making it difficult for me operate a vehicle & my ride not showing. I could not make my work-mans comp appointment that was scheduled for 8 am that monday morning. She Told me to call Occumed Freeman Hospital and reschedule my appointment, I so I called them & attempted to do so. Occumed informed me that my employer is responsible to manage my work-man comp appointments, & when I informed them that Stephanie had told me to call & set up the appointment, they told me that Stephanie should be the one to set up the appointment.
I called Stephanie back at 3:08 on number [protected] & had no answer So i called [protected] at 3:09pm and informed her what I was told. She proceed to start an debate about how it was not her job to do so. but that she would take care of it and let me know when my next appointment was.
days went by, then turned into almost 2 weeks. No calls returned, cst had not herd of any information.
On October 15th, 2018 I reached out and called at 3:05pm - [protected]. Stephanie answered & we proceed to talk about when my next appointment was & when she went through her notes, she proceeded to tell me, that she contacted cst storage and told judy when my next appointment, was. She stated that she called me on October 4th at 10am & told me that my next appointment was October 4th at 10am. when i corrected her and told her that she never contacted me, and why did she contact me of the same time i was suppose to be at the appointment, the conversation then got touchy. She proceeded to raise her voice and tell me that she should have let me go for missing the first appointment, & that it wasn't her job to set up the appointments & that I should be more responsible & less careless about how I handle my priorities. I then informed her that i was not Judy from Cst, that I was Evan DShaun Conner & that i had all phone records that she never contacted me. She then told me that she was going to handle it one last time, and that i needed to make the appointment to keep my job. So i did so. my Appointment was that following Friday October 19th at 1pm. On October 19th at 11:23pm Stephanie reached out and contacted me asking if i had made my appointment at occumed, I informed her that she told me 1pm on the 19th and that it was 11:30 am on the 19th. I showed to the appointment while still working my 2nd job. i had my clientell with me. and due to traffic I was a few minutes late *1:09pm arrival time. I was cleared and ready to go back to work even after already being sent back to work.
Over that weekend, my cellular phone was defective and Needed to be fixed. Stephanie apparently tried to reach out and call me October 22nd, but I was not aware due to not having my cellular device in operating conditions. She apparently reached out on the 23rd, and i was told at work after her work hours. Wensday I came into work on the 24th and they informed that Stephanie had sent me home until I contacted her. So when I left, I tried to contact her, and had no luck. The next morning, I reachout on the 25th to find out what she needed. When we connected over phone, she informed me that my Assignment at CST Storage was done, and that she was moving me to Baxter Springs. I informed her that CST Storage was only 5 blocks from where i live & i didn't have the transportation to commute 45 minutes to work. She Said she would start my un-employment and Let me know when she found something, after a few days pass by, & still no reasoning why i was moved, i reached out to her November 2nd Around lunch time, to discuss the issues. She told me She had people infront of her and she was busy that she would contact me later. Around 4:50 I noticed she never contacted me, and it was the weekend so i probably wouldn't here from her until Monday morning. So i called her Cellular device at 4:55pm. She answered, and we proceeded to talk. She told me she removed me due to a lady at occumed complaining about how I was rude to her after she made a rude comment to me, and that I was out of tone when i returned the call to Stephanie, i told her I understood, and that i should have kept my cool, and handled it more professionally, but at the same time, She should have understood her requirement in her position for that job, and that she was un-professional on her duties of her job, & to have a nice day.

I understand all that has happened, I understand that Adecco does no tolerate Un-called for behaviors, & I completely respect that Coming from 24 years of being raised by a Marine. I understand right from wrong, Respect & manners will take you a long way. I'm told quite often that i am a hard worker and very respectful. CST Storage has even vowed for the work & respect i carry at their company. & that they would like me to return.

I have gone 2 weeks with out pay, because of this situation, & i feel that to a point of tolerance, this is unfair on my part, due to I followed every procedure, & passed all drug screenings, & was very polite with Stephanie until she Decided it was not her job dutie to make my work-mans comp appointment.

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4:58 am EDT

Adecco Group pf transfer

Loyd joseph
Employee id -E72107
Cochin, kerala -683562

Dear sir...
I had requested to transfer my PF amount to current Pf account so I have submitted all the documents by courier and got acknowledged on 29/3/18 adecco Bangalore (Karnataka state INDIA) and so far nothing happened so I called today on 18/9/18 and now they are telling forms are not received..
Kindly help me regarding this issue
Details given below :-

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3:55 am EDT

Adecco Group I am from india and my complaint ticket no. is 3025159

Dear sir I called on you toll free no 180030101166 two time between 2.00PM to 2.08PM as per indian time on 11th september 2018. from my given no. [protected]. but in both times your customer representative cut my call within 5 second without understanding my problem. please take strict action against this type of employee who destroy your big organisation.

thank you.
Akash

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10:45 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Adecco Group ups critical express

I am writing to you to see if i can get some way to inform the people ahead of the bosses at UPS Critical Express. I know that Addeco is tthe agency we get our employeed by so maybe yoy can help me. I would like to complain about employees smoking marijuana on breaks in the parking lot. They come to work extremely high sometimes they fuction very slow. I know the bosses know about this because the scent is so strong you can smell it through the building. They have had meetings about this and still do nothing about it. I can't stand the smell it gives me a headache and i cant work my best with having a migraine. Please if this is not the correct people to contact vould you email me the right complaint email. [protected]@gmail.com

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Resolved

I dont want this public for everyone to see so i want to delete my comment

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6:22 am EDT
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Adecco Group staffing services.

Exec Officer: Robert P. Crouch
President: Ms. Joyce Russell
Senior Vie President Mid Atlantic Division
Mr. Bob Kovalsky

Wisconsin Unemployment contacted the main

office of Adecco in Milwauee, Wisconsin at (414)

771-6005 for verification purposes. Alhough his

work assignment ended on June, 29, 2018 without

incident, someone who answered the phone told them

that I had been fired or

discharged.This person should not be working for

Adecco. There's no telling how much more false

information is given out each day by this person.
She also gives false information of her team mates

saying the person asked for will be back in two

days when the sweater worn by that employee is

hanging on the back of the chair as usual.She

should definitly be retrained. He was also the only

worker singled out as being fired at the end of the

work cycle. Work ended for all other Adecco

workers.

Although there was contact wi th Adecco

hub at [protected], on 7/20/2018 a person by

the name of
Nicole [protected] contacted the Briggs and

Stratton office in Miiwaukee for Monica (414) 259-

5475 and Micheal who were not contacted by

unemployment thus having no clue as to what was

happening. She was told to contact the main office

in Milwaukee.Meanwhile back at the ranch, Wisconsin

Unemployment has started an investigation that will

last until somewhere past the middle of August 2018

with no payments awarded. This in no way will help

cover my recently deceased Mother's funeral

expenses. Hopefully someone can be addressed to this

matter.

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6:22 am EDT

Adecco Group adecco romford

My name is Josh Mann and I've been with adecco for the last few years, recently adecco have been telling me to call them every week and that they are looking for a role for me for the past couple of months.

Today I had contact from a family member at Barking and Dagenham council for a role in his office (Public Realm) and told me to email over my CV and to contact adecco for them to liaise as it's an agency role.

I then called Adecco to speak to Sabrina Bigby as I needed to ask her to send over my details, first of all she wouldn't even talk to me and just tried to get rid of me by saying ‘we're looking we know you're available' until I then said I actually have been in contact with someone within the role as permanent staff and they have asked me to contact you.

She then proceeded to tell me that they're already conducting interviews and reluctantly accepted to send across my details for the role.

Although I know for a fact that there are no interviews being conducted at the moment because my family member had informed me of this. This has also proved that Sabrina and Adecco have not actively been looking for a job role for myself since I have been out of work because this should be a job for them to put me forward for, as they told me they were looking for admin roles because of my experience.

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1:41 pm EDT

Adecco Group orangeville office

I am currently on modiefied duties, for only 1 whole week now and in the time being I have been treated unfairly as an employee. They did not inform me of any dress code before I started my modified duties and then on the 3rd day of me wearing shorts (very hot weather) they pulled me aside and told me I need to look more professional no track pants shorts etc... I was also surprised when she said track pants considering a younger man that was working beside me doing modiefied duties as well had been wearing track pants. Monday came and he was wearing track pants again, nothing said and she was actually been very nice towards him making convo etc.. I was also not told about having to submit my weekly hours on the computer and when the day came for them to be submitted she asked the younger man if he had completed his yet. This is how I found out about having to submit my hours. I have also heard one of the ladies a few times get off of the phone with a client and make a rude/laughing comment about them or something they said/did over the phone.

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2:06 pm EDT

Adecco Group luton uk branch manager misbehavior

On 25th May 2018 i was called for interview by email at Suite 3, Regency House, 85-87 George St Luton, Bedfordshire LU12AT United Kingdom . Email did not contained full information about directions or Map about office location. on the next day interview day i arrived late at Adecco office as i got lost in finding office location and missed the bus. However, when i arrived the BRANCH MANAGER CASSIE WHITWORTH Refused to attend me at Adecco office and said *its your problem and you not allow to attend to the interview and just leave my office right now*. She was so RUDE.She just manipulating her office power!
SHAME ON ADECCO!
I will suggest to everyone before consider this ADECCO Luton branch in the UK BE CAREFUL their behaviors .They could be treat you as a animal! I will also share my experience to everyone .
Thank you

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Adecco Group contacts

Phone numbers

1802 900 900 1800 094 4400 More phone numbers

Website

www.adecco.com

Most discussed Adecco Group complaints

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