ACS Education — Payments
I have had the same experiences with acs as many of you. My loan has just changed hands from a local company to this acs - education. Not only am i having the same problem wherein i made payments to my prior loan company that acs does not show, but now current payments i make to acs don't even show on my account! I guess you need to make your payment a full week or two early to avoid late charges.
Their customer service is horrible. I called to express concern over my payments not showing, and they would not answer a single question. They wouldn't even give me a guarantee that i would not be charged late fees due this situation being out of my control (Like i wanted to have my loan switched to acs and without my knowledge) .
If this continues i will be filing complaints thru any avenue possible. . . Bba, district attorney, ftc, anyone who will listen to me. I'm sure they will be better listeners than this sh** a** company. . .
More ACS Education Complaints & Reviews
- ACS-Education.com - Poor customer service and support 
- ACS Education - Awful lender 
- ACS-Education.com - DO NOT GIVE YOUR SSN 
- Acs - Payment error 
- Acs - Possible Class Action Lawsuit 
- ACS Education - Fraudulent banking practices 
- ACS Education Services - Income Based Repayment plan 
- ACS Education Services - Deferment paperwork continually lost
- ACS Education Service - Poor Customer Service/support 
- ACS Education Services - Student Loan Payoff