Ace Hardware / craftsman tools
Concerning sears craftsman tools as advertised by ace hardware stores: hand tools can be exchanged under warranty if they have it. no arrangement will be made for you if not in that particular stores stock. further more, a 12 point, 1/2 inch drive, 5/8 inch socket that is broken will not be exchanged for a new one because the part number must match to the old one that you are returning. furthermore, that manager had no interest in the fact that a local sears store was now closed permanently. suggesting to this manager that craftsman tools in-stock may be expanded in order to satisfied more business, quote: "no wall space". three, rather common sockets, I returned today for exchange were not in any way replaced by a rather "stuffy" manager.
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