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AccountNow

Posted: Jun 18, 2017 by    

unauthorized charges on card

Complaint Rating:  0 % with 0 votes
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My name is Will Campbell
I am disable all of my money is tied up in my AccountNow card I can not get my medicene or food or pay for my mobility to get to my dialysis treatment 3 days a week. My card got comromised a few hours after money was put on card. I called AccountNow and told them what happen and to freeze that card and issue me a new card and to credit my 178.98 back to me. They told me to write a despute, which I did and fax it to them and the fax got to them fine and I got proof that it got there. They also said they will issue me a new card. I never got my card with my funds still on card. The only thing I got from them was a lettler saying my claim was denied do to there investigation. I called them and ask them where is the new card they said they mailed it to me which was a big LIE. There was no investigation done and there was never a card reisued . Also when someone does answer the phone it is in the Phillipines. I told them that I would like to record this conversation and they said no they will not talk, but the crazy thing is they will record you. I then said let me teliconference this call so my attorney can hear and ask questions and they said no and hanged up the phone. Bottom line is I am on a fix income and live alone and need my money from this scam bank.
Complaint comments Comments (0) Complaint country United States Complaint category Banks

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Customer Care Service
2603 Camino Ramon Ste 485
San Ramon
California
United States - 94583-9131
+1 925 498 1800
+1 925 498 1801
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