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27Dress / Received the wrong dress and they refused to refund me

I have ordered a dress from this company and the dress that they sent was totally incorrect. There were supposed to be pearls but the dress I received was covered with stones made from cheap plastic or something. I was super disappointed with the dress. I contacted 27Dress and asked for a refund but they completely ignored me and all they said was how sorry they were for the inconvenience. And the most ridiculous part was that they offered me to buy another dress and kept promising that it would be the right one this time. Never again!

Ka
Apr 20, 2016

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