Columbia Gasgas services

So I moved into my apartment on 5/19
& Columbia gas folks took a meter reading & there billing date was 5/22 so they took another reading of 5/22 & both where 9156. So no gas was used in 3 days. When I got the bill for $29 so I checked it's details & it was split into fixed monthly delivery charge & infrastructure replacement prog charges. I call in to ask them why was I billed $28 for no consumption of gas. They were pretty rude and said that these charges cannot be waived

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