Colinskeirs’s earns a 1.0-star rating from 0 reviews and 4 complaints, showing that the majority of customers are dissatisfied with their experience.
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White cashmere sweater
I ordered a white cashmere sweater from Colinskeirs before Christmas 2024. I recieved a confirmation e mail of the product, cost and the adress I provided to ship it to. I haven't recieved any communication since that. I have e mailed them several times with no answer back. I am just going to go to my bank and report it so they can investigate it. I just either want the sweater or my money back. I will be changing my debit card as well.
Claimed loss: $33.99
Desired outcome: I woul either like the sweater I ordered or my money back.
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Cannot reach company
I ordered an oversized hoodie 1/20/24. I have yet to hear anything from this company about my order. Order # CK20645. The contact email they provide does not work, I have tried several times. There is also no phone number to call for assistance. How can a company expect any good reviews. I want to cancel my order but there is no way to contact them.
Desired outcome: cancel order
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Clothing order
Please do not ever order from this place. I ordered 2 dresses on May 1st been waiting for a confirmation email on shipping tracking number they been telling me since May 4th on messenger and email that my order will be shipped 48-72 hours. I finally gave up and emailed Pay pal to dispute that my order was never shipped out. This sure got their attention got an email from them stating to cancel my dispute and they will ship out my order. Pay pal refunded me my money today and I am so thankful. This place is a fraud and will place your order take your money and never ship your order out. Beware...
Service from Colinskeirs
On 11/5/22 I ordered a sweater in blue size 1x from Colinskeirs. I received a green one & the xl was like a small. I requested an exchange for a blue one in 2x & return of the green one. I received a reply that I could keep the green one & they would charge me a percentage off. I asked how much that would come to and they never replyed. Even after many attempts I never got a reply so I am stuck with a green sweater for $42.98 that I cannot wear. The sweater was sent from ESG, 9835 Alpaca St., South EL Monte, CA 91733. Colinskeir's address is 15 Bay Harbour RD., Moorsesville, NC 28117. Their email is colinskeirs
Desired outcome: My money back
Ordered a sweater on 8/23/23 Order # CK15972 $42.98 and have not received it yet. Lucille Coleman 105 Dutchfork Creek Trail, Irmo, S.C. 29063
I would appreciate your attention to this order,
Thank You
Overview of Colinskeirs complaint handling
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Colinskeirs Contacts
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Colinskeirs addressLowry Mill, Lees St, Swinton, Pendlebury, Manchester, M276DB, United Kingdom
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Colinskeirs social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025
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