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Cold Stone Creamery

Cold Stone Creamery review: Jello Banana Pudding

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L
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11:31 pm UTC
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On 11/7/26 at approximately 530pm, I ordered the Jello banana pudding special in a cup (Gotta Have It) at 280 Meridan Dr. Grovetown, GA 30813. I got home put my ice cream in a bowl, and it was only banana creme ice cream in the container. I went back to the store and explained cookies, bananas, and whipped cream missed. The only item was ice cream. The manager acknowledged the employee made a mistake as she whispered it to her to explain why I was back. The item was remade but the manager wanted me to pay for their employee's mistake. I refused. Unacceptable. I will let my family, friends, and service members know not to patronize this location.

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Dugfist
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Nov 08, 2026 4:52 am UTC

Did you bring the wrong order with missing ingredients back?

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